Program Manager, EMEA and JAPAC Contingent Workforce

Jobs Paloaltonetworks; Bengaluru; On-site; INR 4,500,000 - 6,000,000; Full time

Job summary

Palo Alto Networks is seeking an EMEA and JAPAC Contingent Workforce Program Manager to join the Global People Operations team to shape CW strategy and operations.

The role involves partnering with MSP, VMS and staffing providers, ensuring SLAs and KPIs are met, and guiding end-to-end contractor lifecycle across JAPAC and EMEA with integrity and collaboration.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 5+ years of experience in contingent/extended workforce management managing contingent workforce program projects.
• 2+ years of experience partnering with procurement and legal on staffing agreements.
• Experience with change management and transformation.
• Understanding of co-employment risk in multinational settings.

Responsibilities

• Partner with procurement, finance, IT and AP to manage the contingent workforce in JAPAC and EMEA.
• Guide MSP, VMS and staffing providers to ensure process excellence and strong candidate experience.
• Hold providers accountable to SLAs and KPIs.
• Lead CW projects with MSP, VMS and internal teams.
• Manage end-to-end temp lifecycle for MSP out-of-scope countries and related contracts.

Skills

Contingent workforce management

Policy development

Vendor management

MSP / VMS

Change management

Education

Bachelor’s degree

Tools

MSP systems

VMS platforms

Procurement systems

Job description

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting‑edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real‑world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real‑time problem‑solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

Role Description

Palo Alto Networks is looking for an EMEA and JAPAC Contingent Workforce Program Manager to work on the Global People Operations team to manage EMEA and JAPAC CW strategy and operations. This position will report to the Global Contingent Workforce Sr. Manager and is a great opportunity for a talented individual who has the desire to associate with a fast‑growing company in a truly international environment.

Key Responsibilities

This position calls for someone who possesses a strong operations mindset, who loves improving processes, and proactively goes the extra mile to support and provide direction to our assignment managers and program stakeholders. This person is a self‑starter, flexible, has a high level of integrity and has a bias to action, follow‑up, and follow‑through. The ideal candidate is detail‑oriented, thrives in a fast‑paced, team‑oriented, collaborative environment, and executes with excellence.

• Partner with procurement, finance, IT and AP in developing processes and systems to effectively manage and support the contingent workforce in JAPAC and EMEA
• Guide and work with MSP, VMS and staffing providers to ensure business processes and procedures are being executed with excellence for quality hiring manager and candidate experience
• Hold MSP, VMS and staffing providers accountable to SLAs and KPIs
• Lead and administer CW projects with MSP, VMS and internal teams
• Manage and administer the end to end temp lifecycle for MSP out-of-scope countries (this includes but is not limited to requisition management, performance escalations, extensions, terminations, contracts and billing queries)
• Be a consultative advisor and educate the business on best practices when engaging contingent workers
• Develop and maintain strong relationships with organizational leaders and partners including in‑house employment counsel, organizational workforce management teams, privacy, procurement, AP and commercial counsel
• Onboard staffing agencies, facilitate RFPs and administer agreements in collaboration with legal and procurement
• Support Global Program Manager in the implementation of MSP and VMS services in JAPAC and EMEA countries
• Draft, develop and socialize CW policies and procedures
• Adhoc projects assigned by reporting manager

Qualifications

Required Qualifications

• Bachelor’s degree or equivalent practical experience.
• 5+ years of experience in contingent/extended workforce management managing contingent workforce program projects, developing and implementing policies, and overseeing end‑to‑end contractor lifecycle (from hire to exit/conversion)
• 2+ years of experience in partnering with procurement and legal to negotiate and finalize staffing agreements with staffing agencies and payroll providers
• Experience with cultural and/or organizational change management and transformation.
• An understanding of co‑employment risk between large multinational companies and a contingent/vendor workforce

Preferred Qualifications

• Experience with implementing MSP and VMS programs in new countries (plus!)
• Experience in working with EMEA and JAPAC employment legal teams and enforcing policy compliance
• Experience in building and automating processes with agentic solutions (nice to have)

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [e-mail].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.