Your future role
The Program Manager is responsible for leading and overseeing a portfolio of related projects to ensure they align with organizational objectives, deliver business value, and are executed efficiently. This role requires strong leadership, stakeholder engagement, financial oversight, and data-driven decision-making.
Key Responsibilities
1. Program & Project Oversight
- Manage end-to-end delivery of multiple projects within the program
- Define program roadmap, objectives, and success criteria
- Ensure alignment with strategic business goals
- Monitor dependencies, risks, and inter-project impacts
- Drive timely execution and quality delivery
2. Stakeholder Management
- Act as the primary point of contact for senior leadership and stakeholders
- Build strong relationships across business, IT, and external partners
- Communicate program status, risks, and outcomes clearly and proactively
- Facilitate decision-making and resolve conflicts
- Ensure stakeholder expectations are aligned and managed effectively
3. Budget & Financial Management
- Develop and manage program budgets and forecasts
- Track actuals vs. planned spend and ensure cost efficiency
- Optimize resource allocation across projects
- Identify financial risks and implement corrective actions
- Ensure value realization and ROI tracking
- Identify program-level risks and mitigation strategies
- Proactively manage issues impacting timelines, cost, or quality
- Establish governance frameworks and escalation mechanisms
- Ensure compliance with organizational standards and policies
5. Metrics, Reporting & Governance
- Define and track KPIs (e.g., delivery timelines, budget adherence, quality, benefits realization)
- Prepare executive-level dashboards and reports
- Ensure transparency and accountability across teams
- Lead cross-functional teams and project managers
- Foster collaboration, ownership, and accountability
- Mentor and guide project managers and team members
- Promote a culture of continuous improvement
You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud.
Important to note
As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.
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