Program Manager

Mobibiz; Bengaluru; On-site; INR 900,000 - 1,800,000; Full time

Job summary

Mobibiz is seeking a Programme Manager to oversee end-to-end product implementation, project governance, and stakeholder management. You will coordinate cross-functional, multi-vendor, and global teams from kickoff through hypercare and closure.

Responsibilities include planning and executing projects, PMO governance, risk tracking, executive updates, and ensuring timely delivery with proper documentation. Strong communication with technical and non-technical stakeholders is essential.

Qualifications

• 2-5 years of experience in Project Management / PMO / Product Implementation.
• End-to-end project delivery from kickoff to closure.
• Strong governance, planning, risk management, and reporting experience.
• Experience managing cross-functional and multi-vendor projects.
• Strong stakeholder management and executive communication skills.
• Ability to collaborate with technical, product, customer, and external teams.
• Excellent analytical skills with data analysis and usage metrics.
• Strong documentation, coordination, problem-solving, and communication skills.

Responsibilities

• Plan and execute end-to-end product implementation projects from initiation to hypercare and closure.
• Manage PMO and project governance, including project plans, risk tracking, steering committee reviews, and executive updates.
• Coordinate with technical, product, customer-facing teams, vendors, and partners to drive project execution.
• Identify and manage project risks, issues, dependencies, and blockers.
• Act as a liaison between technical and non-technical stakeholders.
• Coordinate feature prioritization and product bug resolution with relevant POCs.
• Track project usage metrics and perform data analysis to support project decisions.
• Work closely with Account Managers and Customer Success teams to ensure project deliverables.
• Manage multi-vendor projects and global teams, ensuring quality and timely delivery.
• Ensure SDD and UAT sign-offs are completed, internally validated, and properly documented.

Skills

Project Management

End-to-End Delivery

PMO Governance

Stakeholder Management

Cross-functional

Multi-vendor

Executive Communication

Data Analysis

Documentation

Job description

We are looking for Program Manager with experience in end-to-end product implementation, project governance, and stakeholder management. The ideal candidate should be comfortable managing cross-functional, multi-vendor, and global projects from kickoff through hypercare and closure.

Key Responsibilities

We are looking for Program Manager with experience in end-to-end product implementation, project governance, and stakeholder management. The ideal candidate should be comfortable managing cross-functional, multi-vendor, and global projects from kickoff through hypercare and closure.

• Plan and execute end-to-end product implementation projects from initiation to hypercare and closure.
• Manage PMO and project governance, including project plans, risk tracking, steering committee reviews, and executive updates.
• Coordinate with technical, product, customer-facing teams, vendors, and partners to drive project execution.
• Identify and manage project risks, issues, dependencies, and blockers.
• Act as a liaison between technical and non-technical stakeholders.
• Coordinate feature prioritization and product bug resolution with relevant POCs.
• Track project usage metrics and perform data analysis to support project decisions.
• Work closely with Account Managers and Customer Success teams to ensure project deliverables.
• Manage multi-vendor projects and global teams, ensuring quality and timely delivery.
• Ensure SDD and UAT sign-offs are completed, internally validated, and properly documented.

Required Skills & Experience

• 2-5 years of experience in Project Management / PMO / Product Implementation.
• Proven end-to-end project implementation experience from kickoff to project closure.
• Strong experience in project governance, planning, risk management, and reporting.
• Experience managing cross-functional and multi-vendor projects.
• Strong stakeholder management and executive communication skills.
• Ability to work effectively with technical, product, customer, and external teams.
• Good analytical skills with experience in data analysis and usage metrics.
• Strong documentation, coordination, problem-solving, and communication skills.