Program Manager

Turing Global India; Bengaluru; On-site; INR 5,000,000 - 7,500,000; Full time

Job summary

Turing Global India in Bengaluru seeks a Senior Program Manager for AI Frontier - STEM to lead end-to-end delivery of multiple client programs, ensure quality and stakeholder alignment.

The role requires strong program management, experience with AI data operations, and ability to coordinate cross-functional teams, including contractors and SMEs, to maintain schedules and budgets.

You will drive planning, reporting, risk mitigation, and process improvements across STEM domains.

Qualifications

• 10+ years overall experience with 5+ years in technical program management, delivery management, AI data operations, or consulting operations.
• Strong understanding of STEM domains such as math, coding, science, engineering, or data science.
• Familiarity with AI/ML or LLM data workflows, including annotation, evaluation, SFT, RLHF, or expert-led data pipelines.
• Experience managing multiple client-facing programs at once.
• Strong skills in project planning, risk management, stakeholder management, reporting, and escalation.
• Experience managing FTEs, contractors, SMEs, vendors, or distributed contributor teams.
• Comfort with cost tracking, utilization, timesheets, contractor operations, and payout coordination.
• Excellent communication, analytical, and leadership abilities.

Responsibilities

• Own end-to-end delivery for multiple AI frontier client programs within STEM.
• Convert client requirements into project plans, milestones, staffing models, workflows, quality targets, and reporting cadences.
• Manage cross-functional execution across delivery, DMs, SPLs, reviewers, operations, quality, finance, contracting, and client teams.
• Oversee FTE and contractor allocation, onboarding, productivity, performance tracking, timesheets, and payout readiness.
• Track delivery health across scope, timelines, quality, cost, utilization, risks, and dependencies.
• Provide clear client and leadership reporting on progress, risks, quality, staffing, and key decisions.
• Coordinate contractor-related processes including contracting inputs, extensions, renewals, issue resolution, and offboarding.
• Proactively identify and escalation delivery, quality, staffing, cost, contracting, or client expectation risks with mitigation plans.
• Support process improvements across quality systems, reviewer calibration, dashboards, workflows, and delivery operations.
• Contribute to broader planning, prioritization, and leadership discussions for STEM Horizontal.

Skills

Program management

Delivery management

AI data operations

Client-facing

Risk management

Stakeholder management

Reporting

Leadership

Job description

Program Manager, AI Frontier - STEM

Role Overview

Turings STEM team builds high-quality STEM datasets for AI frontier labs across math, coding, science, engineering, and technical reasoning. We are looking for a Program Manager to manage multiple client programs end to end, ensuring strong delivery, technical quality, operational discipline, and stakeholder alignment.

The ideal candidate combines program management rigor with a solid understanding of STEM data, AI/LLM workflows, people management, cost control, and client-facing execution.

Key Responsibilities

• Own end-to-end delivery for multiple AI frontier client programs within STEM Horizontal.
• Convert client requirements into project plans, milestones, staffing models, workflows, quality targets, and reporting cadences.
• Manage cross-functional execution across delivery, DMs, SPLs, reviewers, operations, quality, finance, contracting, and client teams.
• Oversee FTE and contractor allocation, onboarding, productivity, performance tracking, timesheets, and payout readiness.
• Track delivery health across scope, timelines, quality, cost, utilization, risks, and dependencies.
• Provide clear client and leadership reporting on progress, risks, quality, staffing, and key decisions.
• Coordinate contractor-related processes including contracting inputs, extensions, renewals, issue resolution, and offboarding.
• Proactively identify and escalation delivery, quality, staffing, cost, contracting, or client expectation risks with mitigation plans.
• Support process improvements across quality systems, reviewer calibration, dashboards, workflows, and delivery operations.
• Contribute to broader planning, prioritization, and leadership discussions for STEM Horizontal.

Required Qualifications

• 10 years of overall experience with 5+ years of relevant experience in technical program management, delivery management, AI data operations, or consulting operations.
• Strong understanding of STEM domains such as math, coding, science, engineering, or data science.
• Familiarity with AI/ML or LLM data workflows, including annotation, evaluation, SFT, RLHF, or expert-led data pipelines.
• Experience managing multiple client-facing programs at once.
• Strong skills in project planning, risk management, stakeholder management, reporting, and escalation.
• Experience managing FTEs, contractors, SMEs, vendors, or distributed contributor teams.
• Comfort with cost tracking, utilization, timesheets, contractor operations, and payout coordination.
• Excellent communication, analytical, and leadership skills.

Preferred Qualifications

• Experience with AI labs, LLM companies, data annotation platforms, or expert networks.
• Background in a technical STEM field.
• Experience building delivery playbooks, QA frameworks, dashboards, or scalable operating processes.

Success in This Role Looks Like

• Client programs are delivered on time, within scope, and at the expected quality bar.
• All internal and external stakeholders are always updated.
• Delivery, cost, staffing, and contractor operations are well-managed.
• Risks are identified early and escalated with clear solutions.
• Teams operate with clarity, accountability, and strong execution discipline.