Business Analytics Manager - C12 - GURUGRAM

Citigroup Inc.; Haryana; On-site; INR 1,400,000 - 2,400,000; Full time

Job summary

Citigroup Inc. is seeking a Business Analytics Manager to lead analytics initiatives across marketing programs. The role focuses on translating data into actionable consumer insights, guiding investment decisions, and delivering value to senior leaders.

You will oversee a team, drive performance metrics, and ensure compliant, ethical practices while shaping strategy and budgets in a fast-paced environment.

Qualifications

• Advanced analytics and strategic thinking required.
• Strong written and verbal communication skills.
• Ability to present to business partners and leaders for approvals.
• Project and process management experience.
• Experience in financial services analytics is preferred.
• Ability to manage multiple projects and teams.

Responsibilities

• Translate data into consumer insights to drive targeting and segmentation.
• Ensure analytics inform marketing investments and plan activities.
• Analyze performance of marketing programs and initiatives.
• Forecast using key indicator curves and indices.
• Collaborate with partners to build, implement and track decision strategies.
• Recommend actions using data analysis and segmentation methods.
• Manage staff and evaluate performance, staffing and development.
• Ensure risk controls and compliance while driving business results.

Skills

Advanced analytics

Business strategy

Effective communication

Presentation skills

Project management

Written communication

Verbal communication

Education

Bachelor's degree or equivalent

Job description

The Business Analytics Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Excellent communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.

Responsibilities

• Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings
• Ensures analytics drive appropriate marketing investment decisions and marketing plan activities
• Analyzes performance of marketing programs and business initiatives
• Ensures analysis drives appropriate marketing investment decisions and marketing plan activities
• Forecasting includes creation of key indicator curves and indices
• Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies
• Makes and implements recommendations through the use of data analysis and segmentation methodologies
• Integrates key profitability drivers and measures of success make pricing offer recommendations and performs adhoc analytical requests
• Manages staff. Evaluates subordinates' performance and makes decisions regarding staffing, pay increases, promotions, terminations, etc.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications

• 5-8 years of experience
• Advanced analytical and business strategy skills
• Effective communication skills
• Ability to present to business partners and/or leaders to gain approvals
• Project and process management skills
• Excellent written and verbal communications skill
• Experience with a prior focus in financial services analytics
• Solid organizational skills and ability to manage multiple projects at one time
• Self-starter who also has a demonstrated ability to work successfully in team environment and drive

Education

• Bachelors/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group

Decision Management

Job Family

Business Analysis

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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