Program Lead

Infosys BPM Ltd.; Bengaluru; On-site; INR 4,200,000 - 6,000,000; Full time

Job summary

Infosys BPM Ltd. is seeking a senior delivery leader to own end-to-end AWS QuickSight dashboarding projects and BAU support in Bengaluru. The role demands deep expertise in BI delivery, governance, and stakeholder management across business, data, and security teams.

You will drive Agile planning, risk reviews, and KPI visualization standards while coordinating cross-functional teams to ensure smooth deployments and adoption of analytics initiatives.

Qualifications

• 12+ years in program/delivery management for BI, analytics, or data platform environments.
• 5+ years hands-on or delivery-oversight experience with Amazon QuickSight (dashboard architecture, embedding, datasets, RLS, SPICE).
• 7+ years running tiered support models (incidents through enhancements to net-new build).
• 7+ years managing Agile delivery teams: sprint planning, backlog prioritization, release management, QA governance.
• Ability to translate technical issues into business impact, risks, and remediation plans.
• Strong stakeholder management across business, technology, risk, and security functions.
• Experience with governance frameworks—intake, prioritization, design authority, risk/security review.
• Good understanding of dashboard design principles, KPI visualization, usability, accessibility.
• Strong SQL and relational data concepts.
• Familiarity with AWS analytics services and data sources (S3, Athena, Redshift, RDS, Glue).

Responsibilities

• Own end-to-end delivery of AWS QuickSight dashboarding projects and BAU support.
• Manage project plans, resources, risks, dependencies, budgets, and executive reporting.
• Lead Agile delivery, sprint planning, prioritization, and release management.
• Ensure SLA compliance across incidents, enhancements, access requests, and new initiatives.
• Govern dashboard quality, performance, security, accessibility, and data governance standards.
• Drive testing, deployment, production support, and continuous improvement.
• Manage dashboard migrations, GenAI-enabled analytics initiatives, and user adoption programs.
• Coordinate stakeholders across business, data, technology, UX, security, and vendor teams.
• Provide leadership visibility through regular status, risk, and roadmap reporting.

Skills

Delivery management

Amazon QuickSight

Tiered support

Agile delivery

Stakeholder communication

Stakeholder management

Governance

Dashboard design

SQL

AWS analytics

Tools

Amazon QuickSight

Job description

Role & responsibilities

• Own end-to-end delivery of AWS QuickSight dashboarding projects and BAU support.
• Manage project plans, resources, risks, dependencies, budgets, and executive reporting.
• Lead Agile delivery, sprint planning, prioritization, and release management.
• Ensure SLA compliance across incidents, enhancements, access requests, and new initiatives.
• Govern dashboard quality, performance, security, accessibility, and data governance standards.
• Drive testing, deployment, production support, and continuous improvement.
• Manage dashboard migrations, GenAI-enabled analytics initiatives, and user adoption programs.
• Coordinate stakeholders across business, data, technology, UX, security, and vendor teams.
• Provide leadership visibility through regular status, risk, and roadmap reporting.

Preferred candidate profile

• 12+ years in program/delivery management for BI, analytics, or data platform environments.
• 5+ years of direct hands-on or delivery-oversight experience with Amazon QuickSight (dashboard architecture, embedding, datasets, row-level security, SPICE).
• 7+ years running tiered support models (incident through enhancement to net-new build).
• 7+ years managing Agile delivery teams sprint planning, backlog prioritization, release management, QA governance.
• Ability to translate technical issues into business impact, delivery risks, dependencies and remediation plans.
• Strong stakeholder management across business, technology, risk, and security functions, ideally in a regulated/institutional environment.
• Comfort working with governance frameworks — intake, prioritization, design authority, and risk/security review processes.
• Good understanding of dashboard design principles, KPI visualization, usability and accessibility.
• Strong knowledge of SQL and relational data concepts.
• Familiarity with AWS analytics services and data sources, such as Amazon S3, Athena, Redshift, RDS and Glue.