Program Director – Dynamics 365 (D365)

GSPANN Technologies, Inc.; Hyderabad; On-site; INR 2,500,000 - 5,000,000; Full time

Job summary

GSPANN Technologies, Inc. seeks a Program Director with D365 expertise to lead global ERP transformation, driving rollout strategy, governance, and risk management across regions.

You will oversee end-to-end program delivery, align IT and business stakeholders, and manage budgets while ensuring timely delivery for Smart Core ERP rollout across geographies. Industry experience in CPG/FMCG is advantageous.

Qualifications

• Hold a Bachelor's degree in Information Technology, Business Administration, or a related field; a Master's degree is an advantage.
• Proven experience delivering D365 ERP implementations, including Finance and Operations (F&O) and Supply Chain and Procurement.
• Strong understanding of IT governance processes and best practices.
• Excellent communication, presentation, and interpersonal skills to influence and engage stakeholders at all levels.
• Manage complex projects and drive change across an organization.
• Develop strategic, analytical, and problem-solving approaches to complex program challenges.
• Work with senior business and IT stakeholders to align program priorities.
• Experience in the CPG/FMCG industry is an advantage.

Responsibilities

• Lead end-to-end program management for the Smart Core initiative globally.
• Design the global rollout strategy for ERP implementation ensuring consistency and scalability.
• Drive cross-functional alignment on process design, architecture, integrations, and master data governance across regions.
• Manage reporting, testing, application management planning and mobilization, and change management for regional rollouts.
• Support cross-regional alignment on risks and dependencies, enabling early visibility and collaborative mitigation.
• Establish governance forums for risk visibility and shared ownership with ExCom involvement.

Skills

D365 ERP implementations

IT governance

Stakeholder engagement

Program management

Change management

Analytical thinking

Strategic planning

Cross-functional collaboration

Education

Bachelor's degree in IT or Business Administration

Master's degree (advantage)

Job description

Microsoft Dynamics 365 (D365) Finance and Operations (F&O) Microsoft Dynamics 365 Customer Engagement (CE) Supply Chain Management (SCM) Scaled Agile Framework (SAFe)

Description

GSPANN is hiring a Program Director with expertise in D365 to lead global program management for a large-scale ERP transformation, driving rollout strategy, governance, and risk management across regions.

Roles and Responsibilities

• Lead end-to-end program management for the Smart Core initiative globally, overseeing delivery, financials, budgets, and resources to complete the program on time and within budget.
• Design the global rollout strategy for Smart Core's ERP implementation, ensuring consistency, scalability, and alignment with global best practices while reducing fragmentation and inefficiencies.
• Drive cross-functional alignment on process and template design, architecture, integrations, and master data governance across regions.
• Manage reporting, testing, application management planning and mobilization, and change management for regional rollouts within agreed timeframes.
• Support cross-regional alignment on risks and dependencies, enabling early visibility and collaborative mitigation across Smart Core and other global programs.
• Ensure global risk visibility by establishing a governance forum where risks are surfaced, mitigation strategies are co-created, and disruption is minimized through shared ownership.
• Collaborate with the Executive Committee (ExCom) on program governance, leadership, and guidance, including delivery team development, throughout Smart Core's ERP transformation journey.

Skills and Experience

• Hold a Bachelor's degree in Information Technology, Business Administration, or a related field; a Master's degree is an advantage.
• Bring proven experience delivering D365 ERP implementations, including Finance and Operations (F&O) and Supply Chain and Procurement.
• Demonstrate a strong understanding of IT governance processes and best practices.
• Apply excellent communication, presentation, and interpersonal skills to influence and engage stakeholders at all levels.
• Manage complex projects and drive change across an organization.
• Develop strategic, analytical, and problem-solving approaches to complex program challenges.
• Work with senior business and IT stakeholders to align program priorities.
• Bring experience in the Consumer Packaged Goods (CPG) / Fast-Moving Consumer Goods (FMCG) industry, which is an advantage.