Professional, Engineering Services

JLL; Udaipur District; On-site; INR 600,000 - 900,000; Full time

Job summary

JLL is seeking a facilities management professional for site operations in Udaipur, Rajasthan. The role focuses on guiding and developing site manpower, ensuring service quality, and managing vendor and client relationships to deliver smooth operations.

The candidate will oversee budgeting, billing accuracy, cost sheets, and daily management reporting, while ensuring safety compliance and timely issue resolution across all facilities.

Responsibilities

• Guiding, grooming and supporting manpower on site to meet service challenges.
• Formulating budgeting controls and monitoring SLA’s & KPI’s for JLL and outsourced agencies to ensure effective service delivery.
• Maintaining service level agreements and keeping performance indicators above excellence.
• Ensuring timely renewal of agreements, submission of invoices and follow-ups for payments.
• Overseeing vendor quotations and invoices and ensuring proper signoffs for attendance and cost sheets.
• Ensuring accurate billing information and timely submission of client approved cost sheets.
• Manpower planning for the site and involvement in hiring processes.
• Conducting daily site rounds to ensure maintenance of buildings and facilities.
• Assisting client SPOC in annual budgeting and site operation strategies.
• Reviewing data/files and responding to occupants’ queries in verbal/written form.
• Maintaining robust complaint management processes and communicating operational updates to occupants authorities.
• Ensuring health and life safety regulations are adhered to on site and risk assessments are enforced.
• Creating and submitting daily and monthly management reports and maintaining drawings/transition documents.
• Coordinating with regional RO/HO/SME and training teams to close required reports.
• Supporting the Slogan 'No Safety No Work' with end-to-end service delivery

Job description

• Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required.
• Formulating suitable budgeting controls and Monitoring SLA’s & KPI’s for JLL and outsourced agencies towards effective service deliverance.
• Maintaining service level agreements and keeping performance indicator scores above excellence.
• Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments.
• Overseeing all vendor quotations and invoices.
• Ensure proper signoffs for attendance and all the required details for cost sheet submission.
• Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice.
• Ensuring Accuracy of billing information.
• Manpower planning for the site (playing a major role in their hiring process etc.)
• Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out.
• Ensure proper teamwork for all the facilities.
• Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management.
• Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated.
• Dealing with occupants’ queries in verbal/ written form.
• Ensuring robust complaint management process is in place and is followed meticulously
• Communicating and circulating information to occupants’ authorities on operational complications.
• Ensuring health and life safety regulations/ manuals are adhered on site
• All risk assessment recommendations are implemented and enforced for compliances.
• Creating business continuity plans.
• Resolving emergency maintenance matters with urgency.
• Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property.
• Creating and submitting the daily management report (DMR) and the monthly management reports (MMR).
• Coordinate and maintain the as-built drawing and transition document library.
• Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports.
• Facilitate the services under the Slogan “No Safety No Work”.