A Production & Dispatch Operator manages factory machine operations, monitors product quality, and coordinates the packaging, documentation, and shipping of finished goods to customers.
Job Overview
- Role Title: Production & Dispatch Operator
- Department: Manufacturing / Logistics / Operations
- Employment Type: Full-Time
- Reporting To: Production Manager / Dispatch Supervisor
Key Responsibilities
Production Duties
- Machine Operation: Run, monitor, and adjust manufacturing or assembly equipment to meet daily output targets.
- Quality Control: Inspect finished items for defects, measure specifications using tools or gauges, and pull non-compliant stock.
- Preventive Maintenance: Perform routine checks, clear jams, clean machinery, and report major mechanical faults to the maintenance team.
- Data Logging: Record production counts, machine downtime, raw material usage, and shift logs in digital or paper systems.
- Safety & Cleanliness: Follow Standard Operating Procedures (SOPs) and maintain a clean, hazard-free workspace.
Dispatch & Logistics Duties
- Packaging & Labeling: Ensure finished products are properly packed, strapped, tagged, and barcoded for transport.
- Documentation: Prepare and verify invoices, packing lists, delivery challans, and shipping manifests.
- Transporter Coordination: Coordinate with truck drivers, couriers, and logistics partners to schedule timely loading and dispatch.
- Inventory Tracking: Update stock records and verify outgoing quantities against customer purchase orders to prevent shortages.
- Issue Resolution: Track pending shipments and resolve transit delays or loading discrepancies with internal teams.
Required Qualifications & Skills
- Education: High School Diploma, ITI certificate, or a diploma in a relevant technical or mechanical field.
- Experience: 1–3+ years of combined experience in a manufacturing, warehouse, or dispatch environment.
- Technical Skills:
- Basic familiarity with industrial machinery or assembly tools.
- Working knowledge of computer systems, MS Excel, or ERP/WMS software (e.g., SAP).
- Ability to read technical drawings, work orders, or shipping instructions.
- Soft Skills: Strong attention to detail, time management, problem-solving under pressure, and clear communication.
- Physical Requirements: Ability to stand for long shifts, lift moderate-to-heavy loads, and perform repetitive manufacturing tasks. (Bonus: Valid Forklift Operator license or emergency response training).