Product Trainer- AM

QuadLabs; Gurugram District; On-site; INR 600,000 - 800,000; Full time

Job summary

Quadlabs Technologies Pvt. Ltd. is seeking a Product Trainer to deliver online and onsite training programs for customers and employees.

The role involves writing and developing training content and delivering training tools to support the organization’s client base. The candidate should have 4–8 years of experience with at least 1 year in a training role, MBA from a reputed university, and strong communication and analytical skills, with exposure to travel domain training and content

Qualifications

• MBA from a reputed university.
• 1+ year of trainer experience and total 4–8 years of experience.
• Excellent communication and analytical skills.
• Training exposure on travel vertical.
• Exposure to developing training content.

Responsibilities

• Manage delivery of onsite and online training services.
• Develop and update training curriculums and materials.
• Coordinate training schedules and materials creation.
• Collaborate with sales, product, and project teams to ensure training quality.
• Prepare training questionnaires and gather feedback.
• Update online help desk and training resources.
• Train main users and run train-the-trainer programs.
• Assess current processes and suggest improvements.

Skills

Communication skills

Analytical skills

Training

Education

MBA

Job description

Job Description

The Product Trainer for Quadlabs Technologies Pvt. Ltd. delivers online and onsite customer
training programs for customers and employees. The Product Trainer will be responsible for
writing and developing training materials and content as well as delivering training programs & tools to support the organization’s client base.

Key Responsibility Areas

• Managing the delivery of onsite and online training services.
• Software Training to New Joinees.
• Develop curriculum and training materials.
• Work with sales managers, product managers, and project managers to monitor the
  success and quality of training delivery.
• Preparing Training Questionnaires & check the training feedbacks.
• Coordinate training schedule, set up, creation of training materials and follow-up.
• To analyze current process flows, suggest and implement improvements.
• Understand travel business process and how they are mapped to existing application
  software processes.
• Updating Online Application Help Desk section.
• Manage client expectations at times from the Product.
• Identify the main key user among the trainees (Train the trainer program).

Desired Candidate Profile

• MBA from Reputed University.
• 4-8 years of experience with minimum 1 year of experience as a trainer.
• Excellent communication skills and analytical skills.
• Training exposure on travel vertical.
• Should have exposure to developing training content.