Product Owner/Senior Consultant Specialist

HSBC Holdings; Pune District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

HSBC Holdings in Pune, India, invites applications for a Senior Consultant Specialist role focusing on internal HSBC UK systems ownership and delivery. You will manage cross-functional relationships across IT and Transformation, prioritise demand for system development, and oversee operational tools and services to ensure effective delivery and control adherence.

The role requires banking experience, strong risk and change management capabilities, and a collaborative, results-driven mindset to

Qualifications

• Proven financial services and banking experience in a regulated environment.
• Track record of prioritising work to improve business effectiveness.
• Experience deploying change initiatives across digital and non-digital work.
• Strong risk management capability using frameworks, tools and controls.
• Ability to build effective networks across frontline and support teams.
• Ability to navigate ambiguity and provide clear recommendations.

Responsibilities

• Own day-to-day product ownership activities for HSBC UK internal systems and tools supporting the Senior Product Owner.
• Prioritise demand requests for system development within the VSIP construct.
• Manage complex relationships across IT and Transformation to progress delivery and adoption.
• Oversee ownership for key operational systems including BMM, SFE and My Workspace.
• Manage ownership for operational tools and services including branch scanning, Radio, WIFI and related capabilities.
• Partner with Third Party Engagement and Controls to monitor service standards and escalation processes.
• Govern delivery risks by identifying issues early, putting mitigations in place and escalating where needed.

Skills

Banking experience

Change management

Risk management

Stakeholder collaboration

Ambiguity navigation

Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist.

In this role, you will:

• Own day-to-day product ownership activities for HSBC UK internal systems and tools supporting the Senior Product Owner
• Prioritise demand requests for system development within the VSIP construct
• Manage complex relationships across IT and Transformation to progress delivery and adoption
• Oversee ownership for key operational systems including BMM, SFE and My Workspace
• Manage ownership for operational tools and services including branch scanning, Radio, WIFI and related capabilities
• Partner with Third Party Engagement and Controls to monitor service standards, meet contractual obligations and follow escalation processes where required
• Govern delivery risks by identifying issues early, putting mitigations in place and escalating where needed
• Embed adherence to relevant controls and HSBC internal control standards including timely closure of audit points and regulator issues

To be successful in this role, you should meet the following requirements:

• Bring proven financial services and banking experience, or equivalent demonstrable experience in a regulated environment
• Show a proven track record of managing priorities aligned to strategy to improve business effectiveness in sustainable ways
• Demonstrate experience deploying change initiatives across digital and non-digital work
• Evidence strong risk management capability including use of frameworks, tools and controls
• Build effective working networks that enable collaboration across frontline and support teams
• Partner effectively with operational teams and stakeholders to deliver agreed change plans as one team
• Navigate ambiguity by generating solutions, applying judgement and escalating with clear recommendations when needed
• Maintain awareness of regulatory and compliance matters and apply this through day-to-day decision making

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role."

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***Issued By HSBC Electronic Data Processing (India) Private LTD***

***Issued By HSBC Software Development India***