Product Owner/Senior Consultant Specialist

HSBC; Pune District; Hybrid; INR 2,000,000 - 3,600,000; Full time

Job summary

HSBC Software Development India is seeking a Senior Consultant Specialist to lead day-to-day product ownership for HSBC UK internal systems and tools. The role focuses on prioritising system development requests within the VSIP construct and managing cross-team delivery and adoption.

You will oversee key operational systems (BMM, SFE, My Workspace) and tools (branch scanning, Radio, WIFI), partnering with third-party engagements to ensure service standards and contractual compliance.

Qualifications

• Proven financial services or banking experience in a regulated environment.
• Experience deploying change initiatives across digital and non-digital work.
• Strong risk management capabilities with frameworks and controls.
• Ability to build networks across frontline and support teams.
• Ability to deliver change plans with stakeholders as one team.
• Navigate ambiguity and provide clear recommendations.

Responsibilities

• Own day-to-day product ownership for HSBC UK internal systems and tools.
• Prioritise demand requests for system development within the VSIP construct.
• Manage complex relationships across IT and Transformation to progress delivery and adoption.
• Oversee ownership for key operational systems including BMM, SFE and My Workspace.
• Manage ownership for operational tools and services including branch scanning, Radio, WIFI and related capabilities.
• Partner with Third Party Engagement and Controls to monitor service standards and contractual obligations.
• Govern delivery risks by identifying issues, mitigating them and escalating where needed.
• Embed adherence to HSBC internal controls and regulator requirements.

Skills

Financial services experience

Regulated environment

Change management

Risk management

Stakeholder collaboration

Ambiguity handling

Job description

Location:

Pune, MH, IN, 411006

Brand: HSBC

Area of Interest: Technology

Role Workstyle: Hybrid Worker

Date: 30 Oct 2026

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist.

In this role, you will:

• Own day-to-day product ownership activities for HSBC UK internal systems and tools supporting the Senior Product Owner
• Prioritise demand requests for system development within the VSIP construct
• Manage complex relationships across IT and Transformation to progress delivery and adoption
• Oversee ownership for key operational systems including BMM, SFE and My Workspace
• Manage ownership for operational tools and services including branch scanning, Radio, WIFI and related capabilities
• Partner with Third Party Engagement and Controls to monitor service standards, meet contractual obligations and follow escalation processes where required
• Govern delivery risks by identifying issues early, putting mitigations in place and escalating where needed
• Embed adherence to relevant controls and HSBC internal control standards including timely closure of audit points and regulator issues

To be successful in this role, you should meet the following requirements:

• Bring proven financial services and banking experience, or equivalent demonstrable experience in a regulated environment
• Show a proven track record of managing priorities aligned to strategy to improve business effectiveness in sustainable ways
• Demonstrate experience deploying change initiatives across digital and non-digital work
• Evidence strong risk management capability including use of frameworks, tools and controls
• Build effective working networks that enable collaboration across frontline and support teams
• Partner effectively with operational teams and stakeholders to deliver agreed change plans as one team
• Navigate ambiguity by generating solutions, applying judgement and escalating with clear recommendations when needed
• Maintain awareness of regulatory and compliance matters and apply this through day-to-day decision making

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development India***