Product Owner- Co-worker Listening

IKEA; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

IKEA in Bengaluru is seeking a Product Owner to lead the Listening area within our Digital Workplace Domain. You will shape the product roadmap, align with stakeholders, and drive continuous improvement of listening capabilities to create value across coworker journeys.

You will translate business needs into epics and Jira tasks, manage the backlog, collaborate with engineering and vendors, and monitor adoption and outcomes to ensure measurable impact on everyday work life at one of the world’s

Qualifications

• Experience as Product Owner or similar product management role.
• Strong backlog and stakeholder management experience.
• Ability to translate business needs into Jira-ready stories.
• Knowledge of SaaS products and service management.
• Experience with procurement or vendor-related activities is a plus.

Responsibilities

• Own and drive the product roadmap, priorities, and backlog for the Listening area.
• Gather, analyse, and translate business requirements into epics, user stories, and Jira tasks.
• Manage and prioritize the product backlog and support agile ceremonies.
• Drive stakeholder engagement and align business needs with technical solutions.
• Partner closely with engineering community to drive daily operations, service improvements, and vendor coordination.
• Enable feedback and insights that support improvements across key co-worker journeys.
• Support vendor evaluations, contract creation, contract renewals, and financial management.
• Monitor product performance, adoption, and business value realization.

Skills

Product ownership

Backlog management

Stakeholder management

Jira stories

Vendor management

SaaS knowledge

SAP Ariba

Survey platforms

Communication

Ownership

Tools

Jira

SAP Ariba

Job description

Who you are

Are you passionate about improving co-worker experience through digital solutions? Within Coworker listening we are standing at an interesting transformation with our coworkers in the centre. How can we develop a product area for listening to our 180 000+ colleagues. Do you have a vision on how to build this modern stack setup or have you done it before and want to take it to the next level here at one of the largest Retail companies in the world?

We are looking for a Product Owner to drive the Listening area within our Digital Workplace Domain. You will shape the product roadmap and drive the daily business, operational excellence, and continuous improvement of the service. Working closely with business stakeholders and vendors, you will ensure our listening capabilities create value and support improvements across key co-worker journeys.

You thrive at the intersection of business and technology, turning needs into impactful digital solutions that help create a better everyday work life for co-workers.

Your responsibilities

• Own and drive the product roadmap, priorities, and backlog for the Listening area.
• Gather, analyse, and translate business requirements into epics, user stories, and Jira tasks.
• Manage and prioritize the product backlog and support agile ceremonies.
• Drive stakeholder engagement and align business needs with technical solutions.
• Partner closely with engineering community to drive daily operations, service improvements, and vendor coordination.
• Enable feedback and insights that support improvements across key co-worker journeys.
• Support vendor evaluations, contract creation, contract renewals, and financial management.
• Monitor product performance, adoption, and business value realization.

WE BELIEVE YOU HAVE:

• Experience working as a Product Owner or in a similar product management role.
• Strong experience in requirement gathering, backlog management, and stakeholder management.
• Experience translating business requirements into Jira stories and tasks.
• Ability to analyse business needs and transform them into digital solutions.
• Experience working closely with developers and vendors.
• Knowledge of SaaS products and service management.
• Experience supporting procurement, vendor selection, and contract-related activities.
• Experience with SAP Ariba and Vendor Management Systems is preferred
• Experience with survey platforms or employee listening solutions is preferred.
• Strong communication and collaboration skills.
• A passion for creating value for co-workers and improving their digital experience.

Together as a team

You will be part of the Digital Workplace Domain, where we enable a better everyday work life through modern digital experiences and services.

Our mission is to understand the needs of co-workers and continuously improve their experience by turning feedback and insights into meaningful actions. Working side by side with the System Engineer you will focus on product direction, business priorities, stakeholder needs, and roadmap direction. While the System Engineer will ensure the technical foundation, operational excellence, security, compliance, and governance needed to deliver reliable and scalable services.

WE BELIEVE IN:

• Putting co-workers first.
• Turning insights into action.
• Strong collaboration across business and technology.
• Continuous improvement and innovation.
• Ownership and accountability.
• Building trusted partnerships with stakeholders and vendors.