Product Owner

Jobtailor; Pune District; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

Jobtailor is seeking a Product/Program Manager to oversee flight content integration and the end-to-end operational performance of a complex content portfolio. You will ensure system stability, monitor KPIs, manage incidents, and coordinate across engineering, product teams, and airline partners.

You will drive prioritization, define acceptance criteria with QA, and translate business needs into actionable user stories.

Qualifications

• 3+ years hands-on PM with operational responsibility.
• Strong project management and organizational skills across competing priorities.
• Excellent communication across technical, product, and non-technical stakeholders.
• Strategic thinker with data-backed decision making.
• Comfort with ambiguity and rapid decision-making.
• Leadership to align multiple teams toward common goals.
• Knowledge of software architecture, REST, cloud platforms, platform engineering, and microservices.
• Experience with airline APIs, NDC standards, or GDS/PSS systems is advantages.
• Experience building airline or flight content integrations.
• Familiarity with CI/CD, monitoring tools, and production observability platforms.
• Results-oriented; accountable team player with ownership mindset.

Responsibilities

• Oversee the integration and operation of flight content into Tripstack’s platform.
• Own end-to-end operational performance of the assigned content portfolio.
• Ensure system stability, SLA adherence, and production health.
• Lead incident management and root cause analysis investigations.
• Define, monitor, and manage operational KPIs including uptime and latency.
• Coordinate airline-related issue resolution across teams and partners.
• Facilitate engineering resource planning and allocation decisions.
• Manage competing priorities across feature development, production support, and incidents.
• Define and communicate priorities to engineering teams.
• Coordinate standups, sprint planning, ROM reviews, and alignment meetings.
• Track dependencies, blockers, and risks and coordinate cross-team resolution.
• Monitor sprint velocity, deliverables, and team output.
• Align internal stakeholders and external partners around priorities and timelines.
• Communicate operational status, KPIs, and business decisions.
• Prepare status reports, milestones, and dashboards.
• Translate business objectives into product requirements and user stories.
• Define acceptance criteria and work with QA to build test cases.
• Create reusable components and standardized approaches across recipe integrations.
• Conduct data-backed analysis to inform prioritization and value.
• Assess technical feasibility and design efficient solutions with architects.
• Identify improvements in security, CI/CD, quality, and performance practices.
• Monitor product KPIs and recommend structural improvements.
• Collaborate with engineering leads on solution architecture.
• Support architecture decisions balancing speed and long-term health.

Skills

PM experience

Project management

Excellent communication

Strategic thinking

Ambiguity tolerance

Leadership

Software architecture

REST

Cloud platforms

Microservices

QA / Application development

Airline APIs

NDC / GDS / PSS

CI/CD

Monitoring / Observability

Delivery-focused

Resilience

Ownership

Tools

Monitoring tools

Observability platforms

REST

CI/CD pipelines

Cloud platforms

Microservices

Job description

• Oversee the integration and operation of flight content into Tripstack’s platform


• Own end-to-end operational performance of the assigned content portfolio


• Ensure system stability, SLA adherence, and production health


• Lead incident management and root cause analysis investigations


• Define, monitor, and manage operational KPIs including uptime, latency, booking failures, error rates, conversion impact, and portfolio risks


• Coordinate airline-related issue resolution across engineering, product teams, and external airline partners


• Facilitate engineering resource planning and allocation decisions


• Manage competing priorities across feature development, production support, incident response, and ad-hoc requests


• Define and communicate priorities to engineering teams


• Coordinate standups, sprint planning, ROM reviews, and alignment meetings


• Track dependencies, blockers, and risks and coordinate cross-team resolution


• Monitor sprint velocity, deliverables, and team output


• Align internal stakeholders and external partners around priorities, timelines, and expectations


• Communicate operational status, KPIs, and business decisions


• Prepare status reports, milestone updates, and analytics dashboards


• Translate business objectives and customer needs into product requirements and user stories


• Define acceptance criteria and work with QA teams to build comprehensive test cases


• Create reusable components and standardized approaches across recipe integrations


• Conduct data-backed analysis to inform prioritization and evaluate business value


• Assess technical feasibility and design efficient solutions with architects and engineering leaders


• Identify improvements in security, CI/CD, quality, and performance practices


• Monitor product KPIs and recommend structural improvements


• Collaborate with engineering leads on solution architecture


• Support architecture decisions balancing delivery speed with long-term platform health

Requirements

• 3+ years hands-on experience in a product or program management role with significant operational responsibility


• Strong project management and organizational skills with ability to juggle multiple competing priorities


• Excellent communication skills across technical teams, product teams, and non-technical stakeholders


• Strategic thinker with strong experience in data-backed decision making


• Comfort with ambiguity; ability to move fast and make decisions with incomplete information


• Leadership skills: ability to bring teams together toward a common purpose and coordinate across multiple teams


• Knowledge of software architecture, REST, cloud platforms, platform engineering, and microservices


• Experience working as a hands-on QA engineer or application developer would be advantageous


• Travel industry experience, particularly with airline APIs, NDC standards, or GDS/PSS systems


• Experience building airline or flight content integrations


• Familiarity with CI/CD pipelines, monitoring tools, and production observability platforms


• Output and delivery driven; results-oriented mindset


• Resilient with ability to thrive under pressure and competing demands


• Proficient in communication: clear, concise, and professional across contexts


• Passion for problem-solving, root cause analysis, and operational excellence


• Highly accountable team player; takes ownership of outcomes

Core Competencies

Demonstrates expertise in product management with a focus on operational performance, including defining and monitoring KPIs, incident management, and cross-team collaboration. Proficient in software architecture, cloud platforms, and airline industry standards, ensuring effective integration and delivery of flight content.

Highest-signal resume keywords

• Product Management


• Operational Performance


• KPI Monitoring


• Incident Management


• Airline API Integration

ATS Optimization Keywords

Hard Skills

• Project Management


• Data-Backed Decision Making


• Software Architecture


• REST


• Cloud Platforms


• Microservices


• CI/CD Pipelines


• Quality Assurance


• Application Development


• Flight Content Integration

Soft Skills

• Excellent Communication


• Leadership


• Organizational Skills


• Problem-Solving


• Resilience

Industry Keywords

• Travel Industry


• NDC Standards


• GDS Systems


• PSS Systems

Tools & Technologies

• Monitoring Tools


• Production Observability Platforms