Product Manager - Supply Chain Finance

Tata Capital Finance Ltd; Bengaluru; On-site; INR 2,000,000 - 3,500,000; Full time

Job summary

Tata Capital Finance Ltd in Bengaluru is seeking a Product Manager for Supply Chain Finance to own the user experience across product lines and drive digital engagement. You will analyze market trends, collaborate with cross-functional teams, and shape the product roadmap while ensuring compliance with RBI regulations and internal processes.

Responsibilities include building data-backed strategies, improving data quality, and delivering measurable impact on customer satisfaction and credit risk

Responsibilities

• Ownership of the user experience across all products to ensure seamless interactions and high customer satisfaction.
• Drive digital penetration of customers through initiatives and projects that enhance online engagement.
• Implement data collection processes with validations to reduce turnaround time and improve data quality.
• Understand customer experience, identify product gaps, and generate ideas to grow market share and satisfaction.
• Research and stay updated on technology trends to incorporate them into product development.
• Facilitate team input at stages of product development and design for well-rounded solutions.
• Define and analyze performance metrics, prepare project status reports, and assess feature success.
• Lead technological advancement and digital transformation projects to enhance offerings and reduce credit risk.
• Ensure strict compliance with Audit/RBI regulations, company processes, policies, and reporting systems.
• Conduct market analysis to identify SME trends and opportunities for product innovation.
• Continuously assess competitor products and strategies to maintain a competitive edge.
• Collect and analyze customer feedback to inform product enhancements and updates.
• Develop and maintain a clear product roadmap aligned with business goals and market needs.

Education

Post Graduate/Graduate in any discipline

Job description

Product Manager - Supply Chain Finance - Product - Bengaluru - Prestige Corniche - JM*

• 1 User Experience Ownership: Take full ownership of the user experience across all products, ensuring seamless interactions and high customer satisfaction.
• 2 Digital Penetration: Drive digital penetration of customers through various initiatives and projects that enhance online engagement.
• 3 Data Enhancement: Implement data collection processes with validations to reduce Turnaround Time (TAT) and improve data quality.
• 4 Market Understanding: Gain a deep understanding of customer experience, identify product gaps, and generate innovative ideas to grow market share and enhance customer satisfaction.
• 5 Technology Trends: Research and stay updated on technological trends, exploring how to incorporate them into product development.
• 6 Team Collaboration: Facilitate team input at various stages of product development and design to ensure well-rounded solutions.
• 7 Performance Metrics: Define and analyze performance metrics, prepare project status reports, and assess feature success.
• 8 Technological Advancement: Conceptualize, implement, and lead technological advancement and digital transformation projects to enhance product offerings, client satisfaction, and reduce credit risk.
• 9 Compliance: Ensure strict compliance with all Audit/RBI regulations, company processes, policies, and reporting systems.
• 10 Market Analysis: Conduct thorough market analysis to identify emerging SME trends and opportunities for product innovation.
• 11 Competitive Assessment: Continuously assess competitor products and strategies to maintain a competitive edge.
• 12 Customer Feedback: Collect and analyze customer feedback to inform product enhancements and updates.
• 13 Product Roadmap: Develop and maintain a clear product roadmap that aligns with business goals and market needs.

Qualifications

• Minimum Degree: Post Graduate/Graduate in any discipline.