Manager-Supply Chain

Tata Capital; Mumbai, Thane; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Tata Capital in Mumbai seeks a strategic product leader to own the corporate business across all products, driving customer satisfaction and alignment with market needs.

The role focuses on market analysis, technology trends, collaboration across teams, and RBI compliance while shaping a clear product roadmap for sustainable growth.

Responsibilities

• Take full ownership of the corporate business across all products, ensuring seamless interactions and high customer satisfaction.
• Deep understanding of SCF as a product, identify gaps, and suggest ideas to grow market share and enhance customer satisfaction.
• Research and stay updated on technological trends, exploring how to apply them in program development.
• Facilitate team input at various stages of program development and design to ensure well-rounded solutions.
• Define and analyze performance metrics, prepare status reports, and assess growth prospects.
• Conceptualize and lead technological advancement and digital transformation projects to enhance product offerings and reduce credit risk.
• Ensure compliance with Audit/RBI regulations, company processes, policies, and reporting systems.
• Conduct market analysis to identify SME trends and opportunities for product innovation.
• Continuously assess competitor products and strategies to maintain a competitive edge.
• Collect and analyze corporate feedback to inform product enhancements and updates.
• Develop and maintain a clear product roadmap that aligns with business goals and market needs

Job description

User Experience Ownership:

• Take full ownership of the corporate business across all products, ensuring seamless interactions and high customer satisfaction.

Market Understanding:

• Deep understanding of SCF as a product, identify product gaps, and generate innovative ideas to grow market share and enhance customer satisfaction.

Technology Trends:

• Research and stay updated on technological trends, exploring how to incorporate them into program development.

Team Collaboration:

• Facilitate team input at various stages of program development and design to ensure well-rounded solutions.

Performance Metrics:

• Define and analyze performance metrics, prepare status reports, and assess future growth prospects.

Technological Advancement:

• Conceptualize, implement, and lead technological advancement and digital transformation projects to enhance product offerings, client satisfaction, and reduce credit risk. This can be of added advantage.

Compliance:

• Ensure strict compliance with all Audit/RBI regulations, company processes, policies, and reporting systems.

Market Analysis:

• Conduct thorough market analysis to identify emerging SME trends and opportunities for product innovation.

Competitive Assessment:

• Continuously assess competitor products and strategies to maintain a competitive edge.

Corporate Feedback:

• Collect and analyze corporate feedback to inform product enhancements and updates.

Develop and maintain a clear product roadmap that aligns with business goals and market needs

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.