Product Manager - Employee Benefit

Edme Insurance Brokers Ltd; Maharashtra; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

Edme Insurance Brokers Ltd. seeks a Product Owner to own the Employee Benefits platform roadmap and backlog, focusing on group insurance as the core area.

You will translate HR and employer needs into clear product requirements and user stories, shaping features across enrollment, endorsements, and renewals for both employees and HR admins. You will work with Engineering and Design to deliver intuitive UX, coordinate UAT and go-live activities, and mentor an Associate PM on the benefits module.

Qualifications

• 7-8 years of experience in Product Management, preferably in Insurance, InsurTech, Employee Benefits, or BFSI.
• Working knowledge of Group Insurance products (Group Health, Group Life, Group Personal Accident, Flexible Benefit Plans).
• Experience building or managing platforms serving multiple user types (B2B2C — internal ops, employer/HR client, end employee).
• Strong requirement-gathering and stakeholder management skills — comfortable with HR/employer clients, insurers, and internal ops/claims teams.
• Ability to write clear PRDs and work closely with Engineering and Design through the full build cycle.
• Comfortable defining and tracking KPIs, and using data to guide prioritization.
• Strong communication skills, with experience presenting to stakeholders and cross-functional teams.

Responsibilities

• Own the product roadmap and backlog for the Employee Benefits platform, with Group Insurance as the core focus area.
• Define and prioritize features across enrollment, endorsements, benefits utilization, claims, and renewals.
• Translate business requirements into clear product requirements and user stories.
• Own the product for employees (self-service enrollment, claims tracking, digital IDs, policy documents) and HR admins (census management, bulk endorsements, reporting).
• Write PRDs/specs and collaborate with Engineering to deliver features on time and to quality.

Skills

Product management

Requirements gathering

Stakeholder management

PRD writing

Data-driven prioritization

KPIs

Cross-functional collaboration

Mentoring

UX collaboration

Communication

Job description

CERTIFICATION

Job Description

Product Ownership

• Own the product roadmap and backlog for the Employee Benefits platform, with Group Insurance as the core focus area
• Define and prioritize features across the full employee benefits lifecycle: enrollment, dependent/life-event endorsements, benefits utilization, claims, and annual renewals
• Translate business and client (HR/employer) requirements into clear, well-scoped product requirements and user stories
• Own the product for both end users — employees (self-service enrollment, claims tracking, digital ID cards, policy documents) and HR admins (census management, bulk endorsements, reporting, employee query resolution)

Discovery & Requirements

• Conduct user research and requirement-gathering with HR admins, employees, and internal broking/operations teams to identify pain points and opportunities
• Build a working understanding of Group Insurance product structures (sum insured, family floaters, riders, waiting periods, portability, flexible benefit design) to make informed product decisions
• Validate concepts and specs with stakeholders before development, ensuring alignment with insurer capabilities and regulatory requirements

Execution & Delivery

• Write clear PRDs/specs and work with Engineering to deliver features on time and to quality bar
• Partner with Design on employee- and HR-facing UX to ensure the platform is simple and intuitive for non-technical users
• Coordinate UAT, launch readiness, and go-live activities for new features and client onboarding
• Manage and mentor the Associate Product Manager on the employee benefits module

Cross-Functional Coordination

• Work with Claims and Operations teams to ensure the platform supports fast, transparent claims intimation and tracking for employee benefits claims
• Work with Sales/Client Success to understand employer/HR client needs and incoming requirements from new client onboarding
• Coordinate with Quote Management and Policy Administration product owners where employee benefits touches shared systems
• Define and track KPIs for the employee benefits module: enrollment completion rate, HR self-serve %, claims turnaround time, platform adoption, and HR/employee satisfaction (NPS/CSAT)
• Use data and user feedback to continuously improve the enrollment, endorsement, and claims experience

Requirements

• 7-8 years of experience in Product Management, preferably in Insurance, InsurTech, Employee Benefits, or BFSI
• Working knowledge of Group Insurance products (Group Health, Group Life, Group Personal Accident, Flexible Benefit Plans) strongly preferred
• Experience building or managing platforms serving multiple user types (e.g., B2B2C — internal ops, employer/HR client, end employee)
• Strong requirement-gathering and stakeholder management skills — comfortable working with HR/employer clients, insurers, and internal ops/claims teams
• Ability to write clear PRDs and work closely with Engineering and Design through the full build cycle
• Comfortable defining and tracking KPIs, and using data to guide prioritization
• Strong communication skills, with experience presenting to stakeholders and cross-functional teams
• Prior experience mentoring or working alongside an Associate PM is a plus