Product Manager - Automation & Artificial Intelligence

Computacenter AG & Co. oHG; Bengaluru; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Computacenter AG & Co. oHG in Bangalore seeks a Product Manager – Automation & AI to define and evolve the Automation & AI portfolio, aligning business needs with technology capabilities to deliver measurable value.

You will own the product vision, manage the roadmap, drive adoption, and collaborate with Architecture, Engineering, Operations, Security and Compliance to turn opportunities into high‑value AI products and services.

Qualifications

• 5+ years in Product Management, Product Ownership, Portfolio Management, or Digital Transformation roles.
• Experience managing enterprise technology products and services.
• Strong understanding of Agile, Scrum, and product operating models.
• Experience with AI, automation, and GenAI is preferred.

Responsibilities

• Define and maintain the Automation & AI portfolio strategy.
• Build and communicate a multi-year product roadmap.
• Drive adoption and measure business impact.
• Collaborate with Architecture, Engineering, Security, and Compliance.

Skills

Product Management

Portfolio Management

Agile & Scrum

Executive communication

Strategic thinking

Education

Degree in Computer Science or related

Product Management certification

Agile Product Owner certification

Tools

Power Platform

Microsoft AI

ServiceNow integration

APIs & integration

Cloud-native platforms

Job description

This is an internal position.

Location: IN - Bangalore 24/7 | Job-ID: 218975 | Contract type: Standard | Business Unit: IT Consulting

Life on the team

The Product Manager – Automation & AI is responsible for defining, executing, and continuously evolving Computacenter's Automation & AI product portfolio. The role bridges business strategy, customer needs, technology capabilities, and operational delivery to ensure Automation & AI investments deliver measurable business value.

Working across GIS and business stakeholders, the Product Manager develops the product vision, manages the roadmap, prioritises demand, drives adoption, and ensures that solutions are secure, scalable, compliant, and aligned with enterprise objectives.

The role partners closely with Architecture, Engineering, Operations, Security, Compliance, Design, and Business teams to transform opportunities into high-value Automation & AI products and services.

What you’ll do

• Define and maintain the strategic vision for the Automation & AI portfolio.
• Identify market trends, emerging technologies, and internal business opportunities.
• Build and communicate a multi-year product roadmap.
• Align Automation & AI initiatives with GIS and corporate strategy.
• Develop business cases and value propositions for new products and capabilities.

Demand Management & Prioritisation (20%)

• Establish and operate a structured intake and prioritisation process.
• Evaluate opportunities based on business value, risk, complexity, and strategic alignment.
• Maintain a prioritised product backlog and roadmap.
• Balance short-term business needs with long-term platform objectives.
• Lead portfolio review and investment discussions.

Business Value & Adoption (15%)

• Define KPIs, success measures, and value-realisation frameworks.
• Monitor adoption, utilisation, customer satisfaction, and business outcomes.
• Develop strategies to increase adoption and maximise return on investment.
• Drive continuous improvement based on user feedback and operational insights.

Stakeholder Engagement (15%)

• Act as the primary liaison between business stakeholders and delivery teams.
• Engage with senior leaders to understand strategic priorities and challenges.
• Facilitate workshops, discovery sessions, and roadmap reviews.
• Manage stakeholder expectations and communicate progress effectively.

Product Delivery & Governance (15%)

• Collaborate with Product Owners, Architects, Engineers, and Scrum teams to deliver capabilities.
• Ensure solutions comply with enterprise architecture, security, risk, and data governance requirements.
• Support release planning and operational readiness activities.

Innovation & Emerging Technology (10%)

• Assess emerging AI, GenAI, automation, and agentic technologies.
• Identify innovation opportunities and pilot initiatives.
• Evaluate vendor offerings and platform capabilities.
• Promote a culture of experimentation and continuous learning.

Key Accountabilities

The Product Manager will be accountable for:

• Product vision and strategy.
• Automation & AI roadmap ownership.
• Business stakeholder satisfaction.
• Adoption and usage growth.
• Governance and compliance alignment.
• Demand management and prioritisation.
• Investment planning and benefits tracking.

What you’ll need

Product Management

• 5+ years in Product Management, Product Ownership, Portfolio Management, or Digital Transformation roles.
• Experience managing enterprise technology products and services.
• Strong understanding of Agile, Scrum, and product operating models.

Automation & AI

Experience in one or more of:

• Generative AI and Copilot technologies.
• AI agents and orchestration platforms.
• Workflow automation platforms.
• Process automation and intelligent automation.
• Conversational AI and virtual assistants.
• Machine Learning or AI-enabled business services.

Technology

Strong understanding of:

• Microsoft AI ecosystem.
• Power Platform.
• ServiceNow integration patterns.
• APIs and integration architectures.
• Cloud-native platforms.

Business Skills

• Strategic thinking.
• Executive communication.
• Financial and commercial awareness.
• Benefits tracking and reporting.

Preferred Qualifications

• Degree in Computer Science, Engineering, Business, or related discipline.
• Product Management certification.
• Agile Product Owner certification.
• Microsoft AI, Azure, or Power Platform certifications.

Success Measures

First 12 Months

• Established Automation & AI product strategy and roadmap.
• Defined portfolio KPIs and governance processes.
• Increased adoption of Automation & AI services.
• Delivered measurable productivity and business benefits.
• Improved customer and employee experience through AI-enabled capabilities.
• Successfully launched new products, services, or AI agents.
• Created a transparent demand management and prioritisation framework.

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We’re growing. We’re hiring. We encourage. We empower. We support.
#winningtogether #peoplematter