PRODUCT MANAGER

Datacultr Fintech Limited

Gurgaon

On-site

INR 1,000,000 - 1,500,000

Full time

14 days+

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Benefits offered by this job

Competitive compensation package

Professional development opportunities

Comprehensive health and wellness benefits

Job summary

A fintech solutions provider in Gurgaon seeks an experienced Product Manager skilled in cloud-based communication for financial institutions. You'll lead product development, collaborate across teams, and drive product improvements focusing on AI and user experiences. Ideal candidates have 2+ years in product management, a Bachelor's degree, and strong communication skills. Attractive compensation and growth opportunities are offered in a collaborative environment.

Qualifications

Minimum 2+ years of experience in product management.
Experience in voice technology or fintech preferred.
Strong analytical mindset to articulate technical features.

Responsibilities

Lead the development of cloud-based communication solutions.
Collaborate with teams to define requirements and prioritize features.
Manage product lifecycle from concept to launch.

Skills

Product management

Stakeholder management

Cloud technologies

AI integration

Communication skills

Education

Bachelor's degree

MBA or Master's degree

Tools

SaaS products

Job description

Datacultr is a global DigitalOperating System for Risk Management and Debt Recovery, we drive CollectionEfficiencies, Reduce Delinquencies and Non-Performing Loans (NPL’s). Datacultris a Digital-Only provider of Consumer Engagement, Recovery and CollectionSolutions, helping Consumer Lending, Retail, Telecom and Fintech Organizationsto expand and grow their business in the under-penetrated New to Credit andThin File Segments.

We are helping millions of new tocredit consumers, across emerging markets, access formal credit and begin theirjourney towards financial health. We have clients across India, South Asia,South East Asia, Africa and LATAM.

Datacultr is headquartered in Dubai, with offices in Abu Dhabi, Singapore, Ho Chi Minh City, Nairobi, andMexico City; and our Development Center is located out of Gurugram, India.

ORGANIZATION’S GROWTH PLAN

Datacultr’s vision is to enableconvenient financing opportunities for consumers, entrepreneurs and smallmerchants, helping them combat the Socio-economic problems this segment facesdue to restricted access to financing.

We are on a mission to enable 35 millionunbanked & under-served people, access financial services by the end of 2026.

Job Description

Position Overview

We are looking for an experienced Product Manager with expertise in cloud-based communication and voice solutions for fintech. Skilled in strategic planning, product development, and stakeholder management, with a focus on leveraging AI and cloud technologies. Strong in cross-functional collaboration, optimizing user experiences, and driving continuous product improvement.

Core Responsibilities

Strategic Planning and Roadmap Development

Lead the end-to-end development of cloud-based communication and voice solutions tailored for financial institutions.
Redefine how voice technology is utilized in the fintech space by creating innovative, user-centric products that address evolving consumer behaviors and regulatory complexities.
Create, own, and communicate a detailed product roadmap with clearly defined objectives, timelines, and priorities.
Ensure alignment of the product roadmap with business goals and market opportunities.

Product Development and Delivery

Collaborate with engineering, design, and operations teams to define product requirements and specifications.
Prioritize features, improvements, and bug fixes to optimize the platform's functionality and user experience.
Develop communication tools that optimize engagement, drive higher payment conversions, and streamline debt collection processes.
Leverage expertise in voice-based technology to design solutions that resonate with consumer preferences, ensuring seamless user experiences.
Integrate advanced AI and cloud capabilities to enhance the performance and scalability of voice-based products.
Ensure seamless integration with existing fintech platforms, CRMs, and customer communication systems.
Collaborate with data science teams to implement predictive analytics for optimizing customer interactions.
Manage the entire product lifecycle, from concept to launch and beyond, ensuring timely delivery of milestones.

Stakeholder Management and Communication

Serve as the primary point of contact between product, engineering, marketing, and sales teams.
Clearly articulate the value proposition of new features and updates to internal and external stakeholders.
Provide regular updates on product performance, upcoming releases, and strategic initiatives to leadership.

Performance Monitoring and Optimization

Define and track key performance indicators (KPIs) to measure the success of the platform.
Leverage data analytics and user feedback to drive continuous product improvement.
Identify and resolve bottlenecks, ensuring a smooth user experience and operational efficiency.

Key Requirements

Minimum of 2+ years of product management experience, preferably in voice technology, cloud-based solutions, or fintech.
Bachelor's degree required; MBA or Master's degree is preferred.
Familiarity with SaaS-based fintech products and services is an advantage.
Exceptional in-person, verbal, and written communication skills a must (comfortable presenting in front of large groups).
Ability to build and maintain relationships with senior decision-makers (CXOs, Product Heads, etc.).
Analytical mindset with the ability to understand and articulate technical product features in a business-friendly manner.
Strong problem-solving and client-focused mindset.
Self-motivated, results-driven, and able to work independently in a fast-paced environment.
Willingness to travel as required.

What We Offer