Product Management
Location
DentalKartHead Office, Chhatarpur, New Delhi
Reports To
Head ofProduct / CPO
Function
ProductManagement, with a focus on Conversational AI, Agentic AI, and RAG-basedsystems
Experience
5–7 years,with at least 1–2 years on GenAI/LLM-based features
ABOUT THE ROLE
DentalKart is looking for a Senior Product Manager to own andscale AI-first product initiatives — from 0-to-1 builds to optimizing existingGenAI-powered workflows. This is a role at the intersection of productstrategy, LLM/agentic system design, and cross-functional execution, and weneed someone who can translate DentalKart's business goals into measurable,AI-enabled product outcomes rather than just shipping features for their ownsake.
You will be the owner of the AI product roadmap end-to-end —sharp enough to scope the right problem, and rigorous enough to prove it moveda real metric before calling it done.
WHAT YOU'LL OWN
- End-to-endAI product strategy: Owningthe roadmap for AI/GenAI-driven features — from problem discovery throughlaunch and iteration — rather than just executing a backlog handed to you.
- Conversationaland agentic system design: Designingand scoping Conversational AI, Agentic AI, RAG-based retrieval, orrecommendation systems that improve customer engagement, operationalefficiency, or revenue.
- PRDsand engineering partnership: Writing PRDs, user stories, and acceptance criteria, and workingclosely with engineering to reduce ambiguity and back-and-forth.
- Metricsand experimentation: Definingand tracking North Star and supporting metrics (accuracy, CSAT, resolutiontime, retention, conversion), and running A/B tests to validate hypothesesbefore full rollout.
- Cross-functionalalignment: Partneringwith Engineering, Design, Data Science, Sales, and Ops to align the roadmapwith DentalKart's business OKRs.
- Stakeholderand escalation management: Managingstakeholder relationships across enterprise clients or internal business units,including escalation handling.
- LLMevaluation and guardrails: Buildingor overseeing LLM evaluation frameworks, prompt versioning, and guardraildesign where applicable.
WHAT WE'RE LOOKING FOR
- 5–7 yearsof Product Management experience, with at least 1–2 years working directly onGenAI/LLM-based features (chatbots, voice agents, recommendation engines, orautomation tools).
- Proventrack record of shipping products that moved a clear metric — resolution time,CSAT, retention, revenue, or cost savings.
- Strongtechnical fluency — comfortable discussing RAG, prompt engineering, APIs, andsystem design with engineering teams, even if not hands-on coding.
- Experiencewriting PRDs and driving cross-functional delivery in an agile environment.
- Bachelor's/Master'sfrom a top-tier institute preferred.
- Priorexperience at a high-growth product company preferred.
GOOD TO HAVE
- Experiencewith tools like Jira, Confluence, Figma, SQL, Tableau/Power BI.
- Familiaritywith GenAI tooling (OpenAI, Gemini, Claude, Lovable, Kiro) for rapid prototyping.
- Experiencemanaging or working closely with cross-functional PODsmembers.