Product Manager

Dentalkart; Delhi; On-site; INR 300,000 - 600,000; Full time

Job summary

DentalKart is seeking a Senior Product Manager to own AI-first initiatives, driving 0-to-1 builds and optimizing GenAI workflows. You will own the AI roadmap end-to-end, translating business goals into measurable AI outcomes and working cross-functionally to deliver impact.

The role focuses on LLM/agentic system design, orchestration with Engineering, Data Science, Sales and Ops, and ensuring the product moves real metrics before completion.

Qualifications

• 5–7 years of Product Management experience with 1–2 years on GenAI/LLM features.
• Proven track record shipping products that moved a measurable metric.
• Strong fluency discussing RAG, prompts, APIs and system design with Eng.
• Experience writing PRDs and leading cross-functional delivery in Agile.
• Bachelor's/Master's from a top-tier institute preferred.

Responsibilities

• Own AI product roadmap end‑to‑end from discovery through launch.
• Design Conversational AI, agentic systems, and RAG-based features.
• Write PRDs, user stories and acceptance criteria with Eng teams.
• Define North Star metrics and run experiments / A/B tests.
• Coordinate with cross‑functional teams to align with OKRs.
• Evaluate LLMs and establish guardrails where applicable.
• Engage with stakeholders across enterprise clients and internal units.

Skills

GenAI

LLM

Product Management

AI strategy

RAG

APIs

System design

PRDs

A/B testing

Stakeholder mgmt

Education

Bachelor's/Master's degree

Tools

Jira

Confluence

Figma

SQL

Tableau/Power BI

Job description

Senior Product Manager – AI/GenAI Products

Location

DentalKart Head Office, Chhatarpur, New Delhi

Reports To

Head of Product / CPO

Function

Product Management, with a focus on Conversational AI, Agentic AI, and RAG-based systems

Experience

5–7 years, with at least 1–2 years on GenAI/LLM-based features

About The Role

DentalKart is looking for a Senior Product Manager to own and scale AI‑first product initiatives — from 0‑to‑1 builds to optimizing existing GenAI-powered workflows. This is a role at the intersection of product strategy, LLM/agentic system design, and cross‑functional execution, and we need someone who can translate DentalKart's business goals into measurable, AI‑enabled product outcomes rather than just shipping features for their own sake. You will be the owner of the AI product roadmap end‑to‑end — sharp enough to scope the right problem, and rigorous enough to prove it moved a real metric before calling it done.

What You'll Own

• End‑to‑end AI product strategy: Owning the roadmap for AI/GenAI‑driven features — from problem discovery through launch and iteration — rather than just executing a backlog handed to you.
• Conversational and agentic system design: Designing and scoping Conversational AI, Agentic AI, RAG‑based retrieval, or recommendation systems that improve customer engagement, operational efficiency, or revenue.
• PRDs and engineering partnership: Writing PRDs, user stories, and acceptance criteria, and working closely with engineering to reduce ambiguity and back‑and‑forth.
• Metrics and experimentation: Defining and tracking North Star and supporting metrics (accuracy, CSAT, resolution time, retention, conversion), and running A/B tests to validate hypotheses before full rollout.
• Cross‑functional alignment: Partnering with Engineering, Design, Data Science, Sales, and Ops to align the roadmap with DentalKart's business OKRs.
• Stakeholder and escalation management: Managing stakeholder relationships across enterprise clients or internal business units, including escalation handling.
• LLM evaluation and guardrails: Building or overseeing LLM evaluation frameworks, prompt versioning, and guardrail design where applicable.

Requirements

• 5–7 years of Product Management experience, with at least 1–2 years working directly on GenAI/LLM‑based features (chatbots, voice agents, recommendation engines, or automation tools).
• Proven track record of shipping products that moved a clear metric — resolution time, CSAT, retention, revenue, or cost savings.
• Strong technical fluency — comfortable discussing RAG, prompt engineering, APIs, and system design with engineering teams, even if not hands‑on coding.
• Experience writing PRDs and driving cross‑functional delivery in an agile environment.
• Bachelor's/Master's from a top‑tier institute preferred.
• Prior experience at a high‑growth product company preferred.

Good to Have

• Experience with tools like Jira, Confluence, Figma, SQL, Tableau/Power BI.
• Familiarity with GenAI tooling (OpenAI, Gemini, Claude, Lovable, Kiro) for rapid prototyping.
• Experience managing or working closely with cross‑functional PODs members.