Product Manager (Hotels)

MakeMyTrip; Bengaluru; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

MakeMyTrip is seeking a Product Manager for Domestic Hotels to own the product lifecycle from concept to launch and ongoing enhancement. You will lead cross-functional initiatives with teams across Revenue, Category, Supply, Design, and Technology to deliver customer-first hotel experiences.

You will leverage data analytics and market feedback to refine the product roadmap, optimize funnels, and improve acquisition, conversion, and retention, while driving measurable business impact in a

Qualifications

• Engineering or Management graduate from a reputed institute with 3–6 years of experience in a product management role for a consumer-facing, technology-enabled business.
• Product Management experience in B2C ecommerce product environment; strong communication and stakeholder management are essential.

Responsibilities

• Define and drive the product vision and strategy for Domestic Hotels, aligning initiatives with growth, revenue, and customer experience goals.
• Lead end-to-end product lifecycle — from strategy and roadmap to feature launches and post-launch optimization.
• Own and optimize scalable product systems to improve funnel efficiency, conversion, retention, and the post-sales consumer experience.
• Design seamless, high-impact experiences for consumers and accommodation partners across frontend and backend platforms.
• Collaborate with cross-functional teams — Revenue, Category, Supply, Design, and Technology — to deliver cohesive, high-impact product solutions.
• Leverage data, insights, and experimentation to solve core user and business problems at scale.
• Drive product adoption and engagement by applying deep empathy for customers and partners and iterating on the product experience.
• Lead product releases in collaboration with Engineering, Design, and QA to ensure quality and timely delivery.
• Define, track, and optimize key product KPIs across acquisition, conversion, retention, and revenue to maximize business impact.
• Continuously analyze market trends, customer feedback, and post-launch performance to refine the product roadmap and drive growth.

Skills

Data analysis

Stakeholder management

Communication

Problem solving

Cross-functional collaboration

Education

Engineering/Management degree

Tools

Excel

PowerPoint

SQL

Google Analytics

Omniture

Job description

About The Function

The Domestic Hotels Product Team strives to delivering unparalleled experiences for customers seeking hotel accommodations. Our efforts are led by a profound understanding of customer challenges, extensive data analysis, and identification of root causes. From architecting powerful backend systems to creating intuitive, delightful user journeys, the function is shaping the future of Hotels making every booking effortless, personalized, and unforgettable.

Role: Product Management

Location: Gurugram & Bangalore

About The Function

The Domestic Hotels Product Team strives to delivering unparalleled experiences for customers seeking hotel accommodations. Our efforts are led by a profound understanding of customer challenges, extensive data analysis, and identification of root causes. From architecting powerful backend systems to creating intuitive, delightful user journeys, the function is shaping the future of Hotels making every booking effortless, personalized, and unforgettable.

About The Role

As a Product Manager, the responsibility will be to lead high-impact initiatives in a fast-paced, innovation-driven environment. The role entails full ownership of the product lifecycle from concept and strategy to launch and ongoing enhancement while working closely with cross-functional teams to drive measurable improvements. This position offers the opportunity to collaborate with leading industry professionals and influence the creation of exceptional, customer-first experiences in the Hotels space.

What Will You Be Doing

• Define and drive the product vision and strategy for Domestic Hotels, aligning initiatives with growth, revenue, and customer experience goals.
• Lead the end-to-end product lifecycle — from strategy and roadmap to feature launches and post-launch optimization.
• Own and optimize scalable product systems to improve funnel efficiency, conversion, retention, and the post-sales consumer experience.
• Design seamless, high-impact experiences for consumers and accommodation partners across frontend and backend platforms.
• Collaborate with cross-functional teams — Revenue, Category, Supply, Design, and Technology — to deliver cohesive, high-impact product solutions.
• Leverage data, insights, and experimentation to solve core user and business problems at scale.
• Drive product adoption and engagement by applying deep empathy for customers and partners and iterating on the product experience.
• Lead product releases in collaboration with Engineering, Design, and QA to ensure quality and timely delivery.
• Define, track, and optimize key product KPIs across acquisition, conversion, retention, and revenue to maximize business impact.
• Continuously analyze market trends, customer feedback, and post-launch performance to refine the product roadmap and drive growth.

Qualification & Experience

• Engineering or Management graduate from a reputed institute with 3–6 years of experience in a product management role for a consumer-facing, technology-enabled business or product.
• Product Management experience in B2C ecommerce product environment; good communication and stakeholder management skills is a must-have for this role.

Key Success Factors for the Role

• Passion for data Passion for data and an exceptional ability to solve complex problems.
• High ownership High ownership and end-to-end problem-solving, with a strong knack for understanding consumer problems and a commitment to solving them.
• Strong technological know-how, Strong technological know-how, with an understanding of how technology impacts the product roadmap and development.
• Business-oriented mindset, Business-oriented mindset, consistently thinking about ROI, revenue, and overall business impact.
• Ability to work effectively in cross-functional environments, Ability to work effectively in cross-functional environments, collaborating closely with business management, engineering, and UI/UX teams.
• Excellent communication, stakeholder management, and problem-solving skills. Excellent communication, stakeholder management, and problem-solving skills.
• Experience working with complex datasets Experience working with complex datasets using standard data analysis tools and techniques (proficiency in Excel, PowerPoint, SQL querying).
• Prior experience with Google Analytics/Omniture will be an added advantage.