Product Expert

KDK Software; NTR, Visakhapatnam, Hyderabad; Hybride; INR 400 000 - 700 000; Plein temps

Résumé du poste

KDK Software is seeking a Product Expert for pre-sales activities. The role emphasizes demos of tax software (GST, IT, TDS) to potential clients and updating product knowledge to address customer pain points.

The candidate should have 3–10 years of experience, preferably with CA background, strong Hindi/English communication, and solid time management to schedule demos and manage CRM tasks, with work-from-home flexibility.

Qualifications

• Sufficient Experience of respective return Filing (GST/ Income Tax, TDS)
• Working knowledge of Tax Filing Software

Responsabilités

• Schedule the Demo.
• To understand the customer pain points and give demonstration of Tax software to clients.
• To adhere to the Product Demo flow, USP and Guidelines
• To continuously build up product knowledge and be updated on any product developments.
• To update daily tasks, activities in CRM.

Connaissances

Soft Sales skills

Good Hindi/English Communication

Time Management

Formation

CA Final Drop Out (Not appeared in Last 3 Attempts)

Outils

Tax Filing Software

Description du poste

Job Description- Product Expert

Job Role: Pre- Sales

Job Title: Product Expert

Experience: 3-10 Years (Including CA Articleship)

Age: 23-40

Type of position: Full-Time

Education Requirement:

• Prof. Qualification- CA Final Drop Out (Not appeared in Last 3 Attempts)

Location: PAN India

Preference: Female (Preferred)

Experience Required:

Must Have

• Sufficient Experience of respective return Filing (GST/ Income Tax, TDS)

Desired to have

• Working knowledge of Tax Filing Software

Specific skills:

Must Have

• Soft Sales skills.
• Good Hindi/English Communication skills
• Time Management (Planning and Scheduling Appointments to Maximize Demos)

Job Summary:

Product Expert is one who understand the working of the Taxation Software and provide Demo to the Potential Clients. As a Product Expert, you are required to be updated about the product and recent changes and amendments in the Tax Filing process (GST, TDS & IT). You should be able to customize your product demo in accordance to the Product USPs and Customer Pain points.

Job Description:

• Schedule the Demo.
• To understand the customer pain points and give demonstration of Tax software to clients.
• To adhere to the Product Demo flow, USP and Guidelines
• To continuously build up product knowledge and be updated on any product developments.
• To update daily tasks, activities in CRM.

Note:

Separate Product Expert(s) would be working on each product so there would be 3 Teams under Umbrella of Product Expert Function.

Currently, there are 3 Products:

• Spectrum (IT & TDS) (Desktop Solution)
• Express GST (Cloud Solution)
• Express TDS (Cloud Solution)

Work from Home Requirements:

1. This is a Work from Home employment type. In this employment you will be required to be available over phone and a computer with an Internet connection during your shift timings.
2. Adhere to all company policies and procedures.
3. To ensure that employee performance will not suffer in remote work arrangements, we advise our remote employees to:
   • Choose a quiet and distraction-free working space.
   • Have an internet connection that’s adequate for their Job.
   • Dedicate their full attention to their job duties during working hours.
   • Adhere to break and attendance schedules agreed upon with their manager.