Product Development

Comviva; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Comviva in Bengaluru is seeking a seasoned Senior Architect and Technical Lead to design scalable, cloud-based CPaaS solutions spanning WhatsApp, SMS, Email and Voice. You will own the technical roadmap, drive architectural decisions, review code, and ensure best practices while mentoring a high-performance team.

You will work across product and security domains to optimize performance and stay current with CPaaS trends.

Qualifications

• 8-12 years of professional software development experience.
• 3+ years in technical leadership or team lead capacity.
• Extensive hands-on experience with WhatsApp Business API and WhatsApp Cloud API integration.

Responsibilities

• Architect and design scalable, high-performance CPaaS solutions across multiple channels.
• Lead the technical roadmap and make critical architectural decisions for the platform.
• Conduct code reviews, establish coding standards, and ensure best practices across the team.
• Drive technical innovation and evaluate new technologies to enhance platform capabilities.
• Troubleshoot complex technical issues and provide expert-level problem resolution.
• Ensure system reliability, performance optimization, and scalability.

Skills

Java Spring Boot

ReactJS

Node.js

MySQL

Kafka

Redis

Keycloak

AWS/Azure/GCP

Tools

Git

Jenkins

Docker

Kubernetes

API Gateway

Job description

• Architect and design scalable, high-performance cloud-based CPaaS solutions supporting multiple communication channels (WhatsApp, SMS, Email, Voice, etc.)
• Lead the technical roadmap and make critical architectural decisions for the platform
• Conduct code reviews, establish coding standards, and ensure best practices across the team
• Drive technical innovation and evaluate new technologies to enhance platform capabilities
• Troubleshoot complex technical issues and provide expert-level problem resolution
• Ensure system reliability, performance optimization, and scalability

Key Responsibilities

• Architect and design scalable, high-performance cloud-based CPaaS solutions supporting multiple communication channels (WhatsApp, SMS, Email, Voice, etc.)
• Lead the technical roadmap and make critical architectural decisions for the platform
• Conduct code reviews, establish coding standards, and ensure best practices across the team
• Drive technical innovation and evaluate new technologies to enhance platform capabilities
• Troubleshoot complex technical issues and provide expert-level problem resolution
• Ensure system reliability, performance optimization, and scalability

Technical Leadership

• Architect and design scalable, high-performance cloud-based CPaaS solutions supporting multiple communication channels (WhatsApp, SMS, Email, Voice, etc.)
• Lead the technical roadmap and make critical architectural decisions for the platform
• Conduct code reviews, establish coding standards, and ensure best practices across the team
• Drive technical innovation and evaluate new technologies to enhance platform capabilities
• Troubleshoot complex technical issues and provide expert-level problem resolution
• Ensure system reliability, performance optimization, and scalability

WhatsApp Domain Expertise

• Serve as the subject matter expert on WhatsApp Business API, Cloud API, and messaging protocols
• Design and implement WhatsApp conversation flows, templates, and interactive messaging features
• Optimize message delivery, handle webhook implementations, and manage API rate limits
• Stay current with WhatsApp policy updates, feature releases, and best practices
• Guide the team on WhatsApp-specific compliance and security requirements

Team Management & Leadership

• Lead, mentor, and grow a team of software engineers and developers
• Foster a collaborative, innovative, and high-performance team culture
• Conduct performance reviews, provide constructive feedback, and support career development
• Facilitate agile ceremonies, sprint planning, and ensure timely project delivery
• Bridge communication between technical teams, product managers, and stakeholders
• Remove blockers and enable the team to deliver quality solutions efficiently

Product Development

• Collaborate with product management to translate business requirements into technical solutions
• Break down complex features into manageable tasks and user stories
• Ensure alignment between technical implementation and product vision
• Drive continuous improvement in development processes and delivery practices

Skills

• 8-12 years of professional software development experience
• 3+ years in technical leadership or team lead capacity
• Extensive hands-on experience with WhatsApp Business API and WhatsApp Cloud API integration

Core Technologies

• Backend Development: Strong expertise in Java (Spring Boot, Microservices architecture)
• Frontend Development: Proficiency in ReactJS (Hooks, Redux, modern React patterns)
• Server-side JavaScript: Experience with Node.js and asynchronous programming
• Database Management: Advanced knowledge of MySQL (query optimization, indexing, transactions)

Middleware & Infrastructure

• Message Broker: Hands-on experience with Apache Kafka (producers, consumers, topics, partitions)
• Caching: Working knowledge of KeyDB or Redis for high-performance caching
• Identity & Access Management: Experience with Keycloak or similar IAM solutions
• Cloud Platforms: AWS, Azure, or GCP (EC2, S3, Lambda, API Gateway, etc.)- Any one is fine.

Additional Technical Competencies

• RESTful API design and microservices architecture
• Webhook implementations and event-driven architectures
• Message queue systems and asynchronous processing
• CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions)
• Containerization (Docker, Kubernetes)
• Version control (Git) and collaborative development workflows
• System design patterns and scalability principles
• Security best practices (OAuth, JWT, encryption, data privacy)

Preferred Qualifications

• Experience with other CPaaS platforms
• Knowledge of telecommunications protocols (SMS, SMPP, SIP)
• Familiarity with multi-channel messaging strategies
• Experience with monitoring tools (Prometheus, Grafana, ELK stack)
• Understanding of GDPR, data protection, and compliance requirements
• Previous experience in product-based companies or SaaS environments
• Contributions to open-source projects or technical community involvement

Key Competencies

Technical Skills

• Solution architecture and system design.
• Performance optimization and scalability.
• Code quality and technical excellence.
• Problem-solving and analytical thinking

Leadership Skills

• Team building and people management
• Mentorship and knowledge sharing
• Strategic thinking and decision-making
• Stakeholder management and communication

Professional Skills

• Agile/Scrum methodologies
• Project planning and execution
• Cross-functional collaboration
• Adaptability and continuous learning