Product Delivery Manager - Infrastructure Platforms

JP Morgan Services India Pvt Ltd; Bengaluru; On-site; INR 4,000,000 - 6,500,000; Full time

Job summary

JP Morgan Services India Pvt Ltd is seeking a Product Delivery Manager - Infrastructure Platforms to lead end-to-end delivery for Job Scheduling, Orchestration, and Search platforms. You will drive planning, governance, and risk management to ensure timely, reliable delivery and strong stakeholder alignment.

The role emphasizes collaboration with Product Managers, Engineering Managers, and SREs to define milestones, track progress, and automate delivery workflows, including AI-powered

Qualifications

• 5+ years of delivery or engineering delivery experience.
• 12+ years of overall experience in product delivery or related domains.
• Experience in product or platform-wide release management and deployment strategies.
• Executive communication with stakeholders and delivery accountability.
• Experience leveraging AI frameworks for delivery activities.

Responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, and product performance reporting.
• Owns quarterly planning to produce an execution-ready Book of Work with scope, priorities, timelines, risks, and dependencies.
• Defines high-level deliverables and milestones; translates them into EPICs and Jira stories for execution tracking.
• Maintains ONE Book of Work view with delivery priorities and risk mitigation options across workstreams.

Skills

Delivery management

Executive-level communication

AI frameworks

Release management

Stakeholder management

Tools

Jira

Job description

Product Delivery Manager - Infrastructure Platforms

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences across Job Scheduling, Orchestration, and Search platforms (e.g., AutoSys/Control-M, Temporal/Airflow, Elastic/OpenSearch). As a Product Delivery Manager (Engineering Delivery Manager) in Infrastructure & Platform under Corporate Technology, you will lead end-to-end delivery, manage dependencies, and liaise with stakeholders to enable successful implementations in an expedient and organized way—while strengthening governance, transparency, and operational readiness through disciplined planning, tooling, and risk management practices

Job responsibilities

Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting. Owns quarterly planning to produce an execution-ready, decision-quality Book of Work (scope, priorities, resourcing assumptions, timelines, risks, and dependencies) for the product line. Partner with Product Managers and Engineering Managers to define high-level deliverables and milestones per product area; translates them into clear EPICs and well-defined Jira stories to support execution tracking, reporting, and governance. Drives predictable roadmap execution by maintaining clear priorities, tracking progress against milestones, and proactively surfacing risks, assumptions, issues, and dependencies with mitigation options and escalation paths. Partners with Engineering, Product, SRE, and key stakeholders to maintain a single, consolidated view of delivery + risk + priorities ("ONE Book of Work") and reduce duplication across workstreams. Coordinates audit readiness activities relevant to the products (pre-audit preparation, mock RFIs, response orchestration), and partners with risk/control stakeholders to plan and deliver remediation within sprint/quarterly commitments. Establishes and maintains strong stakeholder communication rhythms, with standardized reporting and actionable decision logging. Identifies and implements continuous improvement opportunities, including automation of delivery-management workflows (status generation, RAID hygiene, reporting rollups, dependency tracking) leveraging AI to reduce manual effort and increase transparency.

Required qualifications, capabilities, and skills

5+ years of experience (or equivalent expertise) in product delivery or a relevant domain area and overall 12+ years of experience. Strong understanding of delivery and a proven track record of implementing continuous improvement processes. Experience in product or platform-wide release management, in addition to deployment processes and strategies. Proven ability to manage timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners. Demonstrated ability to understand horizontal program requirements and collaborate with engineering, product and program stakeholders for delivery. Executive-level communication skills suitable for stakeholder management, including clear escalation, decision framing, and delivery accountability. Experience leveraging AI frameworks for handling some or all of these activities.

Preferred qualifications, capabilities, and skills

Proficient knowledge of the product development life cycle, design, and data analytics. Knowledge of job scheduling (AutoSys, Control-M), orchestration (Temporal, Airflow), and search (Elastic Search, Open Search) products. Experience driving governance and delivery transparency using Jira-based analytics and standardized delivery reporting practices.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Experience Level Mid Level