Product Analyst

Webbeeglobal; Dadri; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

WebBee eSolutions private limited is seeking a Product Analyst to own features within our SaaS products. You will gather requirements from founders, customers and operations, convert ideas into user stories, and document acceptance criteria and workflow rules.

You will work with engineering and QA to ensure delivery meets agreed criteria and post-release feedback is analysed for improvements. The role emphasizes ownership of end-to-end product areas, collaboration across teams, and ongoing

Qualifications

• Experience in product analysis and feature ownership.
• Proven ability to gather requirements and create user stories.
• Ability to document business rules, validations and workflows.
• Experience coordinating with engineering and QA during delivery.
• Track and improve product adoption, activation and retention.

Responsibilities

• Take ownership of SaaS functionalities and understand workflows.
• Gather requirements from stakeholders and convert to actionable specs.
• Analyse integrations, data flow and third‑party platforms.
• Coordinate with development and QA to ensure release readiness.
• Test and validate delivered features and ensure they solve the business problem.
• Identify opportunities to improve onboarding and product usage.

Skills

Product analysis

Requirement gathering

Documentation

QA coordination

Growth & optimisation

Tools

APIs

Webhooks

SaaS platforms

Job description

WebBee eSolutions private limited | Full time

WebBee global, a leading eCommerce integration service provider is a dedicated and experienced team of software professionals offering collaborative solutions to business for performance enhancement and smart automation of their process. The rich integration and automation at the core of its expertise WebBee business solutions are an array of activities including EDI, extensions, ERP consultation & strategy, process integrations and others.

Job Description

Key Responsibilities

Product Analysis and Feature Ownership

• Take ownership of selected functionalities within WebBee’s SaaS applications.
• Understand the purpose, workflow, users and business impact of each assigned functionality.
• Identify gaps, usability issues, failure scenarios and improvement opportunities.
• Analyse customer feedback, support cases, product usage and internal observations.
• Recommend practical enhancements based on customer value and business impact.
• Maintain a clear understanding of the end-to-end workflow of assigned product areas.
• Ensure that improvements solve the underlying problem rather than only addressing individual requests.

Requirement Gathering and Documentation

• Gather requirements from customers, founders, support teams, operations and other stakeholders.
• Convert high-level ideas into clear and actionable product requirements.
• Create user stories, use cases, acceptance criteria, process flows and functional specifications.
• Define business rules, validations, dependencies and exception scenarios.
• Refine requirements before they are assigned to the engineering team.
• Break larger requirements into manageable features, tasks and subtasks.
• Maintain updated documentation for assigned product functionality.

SaaS Integrations and Technical Analysis

• Understand workflows involving APIs, webhooks, data synchronisation and third-party platforms.
• Analyse how data moves between WebBee applications and connected systems.
• Work with engineering teams to understand technical limitations and integration.
• Review API responses, payloads, logs and basic technical information when investigating a requirement or issue.
• Identify whether a requirement requires configuration, product enhancement, integration modification or engineering development.
• Document field mappings, workflow rules and expected system behaviour.

Product Delivery Coordination

• Work closely with developers and QA engineers during product implementation.
• Clarify business and functional questions raised during development.
• Review completed functionality against the agreed requirements and acceptance criteria.
• Participate in feature demonstrations and release-readiness discussions.
• Coordinate with QA to ensure major business scenarios and edge cases are tested.
• Track assigned product requirements from discovery through release.
• Ensure that stakeholders receive clear updates regarding progress, risks and

Testing and Quality Validation

• Conduct functional and exploratory testing of assigned features.
• Validate whether the delivered functionality solves the original business problem.
• Create business-focused test scenarios and acceptance checklists.
• Verify integrations, field mappings, workflows and expected results.
• Identify gaps before functionality is released to customers.
• Support post-release validation and analyse early customer feedback.

Product Growth and Optimisation

• Identify opportunities to improve product adoption, activation, engagement and retention.
• Analyse where customers face friction during setup, onboarding or regular product usage.
• Recommend changes that simplify implementation and improve usability.
• Work on experiments related to onboarding, feature adoption, notifications and product communication.
• Define measurable outcomes for product improvements.
• Track the impact of selected product and growth initiatives.
• Gradually help establish structured product-growth processes within the organisation.
• Begin as an individual contributor with direct ownership of assigned initiatives.
• Help define processes, templates and working standards for the product-growth function.
• Guide interns or junior resources as the team expands.
• Review the quality of research, analysis and documentation completed by team members.
• Gradually take ownership of planning and coordinating a small growth team.
• Leadership opportunities will depend on demonstrated ownership, execution quality and measurable outcomes.

Requirements

Key Responsibilities

Product Analysis and Feature Ownership

• Take ownership of selected functionalities within WebBee’s SaaS applications.
• Understand the purpose, workflow, users and business impact of each assigned functionality.
• Identify gaps, usability issues, failure scenarios and improvement opportunities.
• Analyse customer feedback, support cases, product usage and internal observations.
• Recommend practical enhancements based on customer value and business impact.
• Maintain a clear understanding of the end-to-end workflow of assigned product areas.
• Ensure that improvements solve the underlying problem rather than only addressing individual requests.

Requirement Gathering and Documentation

• Gather requirements from customers, founders, support teams, operations and other stakeholders.
• Convert high-level ideas into clear and actionable product requirements.
• Create user stories, use cases, acceptance criteria, process flows and functional specifications.
• Define business rules, validations, dependencies and exception scenarios.
• Refine requirements before they are assigned to the engineering team.
• Break larger requirements into manageable features, tasks and subtasks.
• Maintain updated documentation for assigned product functionality.

SaaS Integrations and Technical Analysis

• Understand workflows involving APIs, webhooks, data synchronisation and third-party platforms.
• Analyse how data moves between WebBee applications and connected systems.
• Work with engineering teams to understand technical limitations and integration.
• Review API responses, payloads, logs and basic technical information when investigating a requirement or issue.
• Identify whether a requirement requires configuration, product enhancement, integration modification or engineering development.
• Document field mappings, workflow rules and expected system behaviour.

Product Delivery Coordination

• Work closely with developers and QA engineers during product implementation.
• Clarify business and functional questions raised during development.
• Review completed functionality against the agreed requirements and acceptance criteria.
• Participate in feature demonstrations and release-readiness discussions.
• Coordinate with QA to ensure major business scenarios and edge cases are tested.
• Track assigned product requirements from discovery through release.
• Ensure that stakeholders receive clear updates regarding progress, risks and

Testing and Quality Validation

• Conduct functional and exploratory testing of assigned features.
• Validate whether the delivered functionality solves the original business problem.
• Create business-focused test scenarios and acceptance checklists.
• Verify integrations, field mappings, workflows and expected results.
• Identify gaps before functionality is released to customers.
• Support post-release validation and analyse early customer feedback.

Product Growth and Optimisation

• Identify opportunities to improve product adoption, activation, engagement and retention.
• Analyse where customers face friction during setup, onboarding or regular product usage.
• Recommend changes that simplify implementation and improve usability.
• Work on experiments related to onboarding, feature adoption, notifications and product communication.
• Define measurable outcomes for product improvements.
• Track the impact of selected product and growth initiatives.
• Gradually help establish structured product-growth processes within the organisation.
• Begin as an individual contributor with direct ownership of assigned initiatives.
• Help define processes, templates and working standards for the product-growth function.
• Guide interns or junior resources as the team expands.
• Review the quality of research, analysis and documentation completed by team members.
• Gradually take ownership of planning and coordinating a small growth team.
• Leadership opportunities will depend on demonstrated ownership, execution quality and measurable outcomes.

Why Join WebBee?

• Work directly on live SaaS products used by e-commerce businesses.
• Gain practical exposure to complex integrations and automation workflows.
• Work closely with founders, engineering, QA, customer success and operations teams.
• Take end-to-end ownership of meaningful product functionality.
• Participate in both product development and product-growth initiatives.
• Build a career path toward product ownership and team leadership.