Procurement Operations Professional

International Business Machines Corporation; Bengaluru; On-site; INR 600,000 - 800,000; Full time

Job summary

A leading technology firm in Bengaluru is seeking a Procurement Operations Professional to support purchase order processing and negotiate with suppliers. The role involves managing supplier relationships, resolving issues in the purchasing process, and utilizing procurement tools. Candidates should have experience with procurement analytics and strong communication skills to effectively negotiate with suppliers. This position offers opportunities for career development in a diverse and innovative environment.

Qualifications

• Exposure to categories and category suppliers to negotiate with suppliers effectively.
• Experience working with procurement-related tools to process POs.
• Exposure to purchasing processes and problem determination skills.
• Experience with market intelligence and benchmarking related to commodities.
• Experience communicating with suppliers to manage expectations.

Responsibilities

• Provide support for purchase order processing.
• Negotiate with suppliers and complete purchases.
• Manage relationships with clients and suppliers.
• Resolve issues in the purchasing process.
• Research market trends related to commodities.

Skills

Category Knowledge

Procurement Tools

Purchasing Process

Market Intelligence

Supplier Communication

Tools

Procurement analytics tools

Job description

Introduction

At IBM Finance & Operations, we are the backbone of IBM’s transformation driving efficiency, transparency, and smart decision-making across the business. Our teams provide the insight and discipline that guide strategy, ensure financial strength, and enable IBM to invest in innovation and growth. Working in Finance & Operations means combining analytical skills with collaboration and curiosity. You’ll partner with colleagues across functions and geographies, using data, technology, and process excellence to create solutions that improve performance and deliver measurable impact. IBM offers continuous learning, career development, and a culture that values diverse perspectives. Join us and be part of a global team that keeps IBM moving forward, while building your own future in a dynamic and evolving environment.

Your role and responsibilities

As a Procurement Operations Professional, you will provide professional support for purchase order processing and carry out tactical sourcing type activities. You will utilize knowledge of categories and category suppliers to negotiate with suppliers while following IBM Procurement policies to complete purchases.

• Purchase Order Processing: Receive requests from IBM clients, negotiate with suppliers, and complete purchases while adhering to IBM Procurement policies.
• Relationship Management: Set up and maintain relationships with IBM clients and suppliers through effective written and verbal communication.
• Problem Resolution: Apply problem determination skills to resolve issues in the purchasing process and clear aged open POs and blocked invoices for suppliers.
• Market Intelligence: Understand market trends and benchmarks related to relevant commodities through research and collaboration with other buyers in the operations team.
• Procurement Tool Utilization: Effectively use IBM Procurement tools to process POs and document supplier/PO related information.

Required technical and professional expertise

• Category Knowledge: Exposure to categories and category suppliers to negotiate with suppliers effectively.
• Procurement Tools: Experience working with procurement-related tools to process POs and document supplier/PO related information.
• Purchasing Process: Exposure to purchasing processes, including problem determination skills to resolve issues.
• Market Intelligence: Experience working with market intelligence and benchmarking related to relevant commodities.
• Supplier Communication: Experience with written and verbal communication to negotiate with suppliers and manage client expectations.

Preferred technical and professional experience

• Category Management Knowledge: Exposure to category management principles and practices to effectively negotiate with suppliers and manage client expectations.
• Procurement Analytics: Experience working with procurement analytics tools to analyze market trends and benchmarks related to relevant commodities.
• Sourcing Methodologies: Exposure to sourcing methodologies and strategies to optimize purchasing processes and improve supplier relationships.

IBM is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.