Process Specialist - Compliance Testing

Principal Global Services; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

Principal Global Services in Hyderabad, India, is seeking a back-office professional with 2–4 years of experience in retirement products and compliance testing to support transaction processing and reporting. The role requires strong analytical skills, attention to detail, and excellent communication to interact with clients and teams.

Ideal candidates will work from the office in Hyderabad, contribute to process improvements, and ensure adherence to regulatory requirements and internal policies

Qualifications

• Researching skills, eye to detail and knowledge about retirement products.
• Should be able to manage client’s questions and help them submit compliance testing questionnaires.
• Excellent written and verbal communication skills; critical thinking and analytical abilities.

Responsibilities

• Analyse details to determine the action needed for processing transactions, aligned with IRS/DOL rules.
• Implement decision making, logical/critical thinking and problem-solving techniques to ensure efficient processing.
• Consult resources including technical docs, system features, coworkers, and mentors to perform daily tasks and suggest improvements.
• Efficiently process work to meet or exceed production expectations.
• Perform assigned work accurately to meet quality standards and improve client satisfaction and profitability for PFG.
• Follow internal procedures to document work on contracts.
• Maintain knowledge of record keeping systems and processes.
• Improve personal effectiveness to enhance work environment and skills.
• Develop partnerships to increase ownership of work and sustain an efficient process.
• Adhere to PGS policies and flexibly adapt to business needs.
• Perform other duties or projects as assigned and willing to work from office.
• Promote team development through knowledge sharing to resolve tricky situations.
• Adherence to Compliance, Information security, and regulatory requirements.

Skills

Retirement domain knowledge

Filings/compliance testing

Researching skills

Written and verbal communication

Attention to detail

Tools

MS Excel

Job description

Responsibilities

• Analyse details to determine appropriate action needed in term of processing the transactions. Should have worked on several types of filing, testing in accordance with IRS/DOL rules and regulations.
• Implement decision making, logical/critical thinking and problem-solving techniques to ensure efficient processing.
• Consult available resources including technical documentation, updates, computer system application features, coworkers, and Mentors to perform daily task. Make suggestions for improvement in procedures/processes.
• Efficiently and effectively process work to meet or exceed production expectations.
• Perform assigned work accurately to meet or exceed quality expectations that results in increased client satisfaction and profitability for PFG.
• Follow internal procedures to properly document work on contracts.
• Maintain a comprehensive knowledge of our record keeping system and process.
• Improve personal effectiveness that positively impacts work environment and enhancement of skills.
• Develop partnerships among peers and those supported to increase ownership of work and sustain an efficient process.
• Compliance to PGS policies and Flexibility as per business needs
• Perform other job-related duties, other processes within the BU or special projects as required or as assigned by superior!
• Should be willing to work from office.
• Promote team development through shared knowledge and information with team members in working to resolve unusual or tricky situations.
• Adherence to Compliance, Information security, Internal and External statutory and regulatory requirements.

Qualifications

Required Years of Experience - 2 - 4 years of experience

• Candidate preferred with Retirement domain and 5500 filings/compliance Testing experience.
• Should have researching skills, eye to detail and knowledge about the retirement products.
• Should be able to manage client’s question and help them submit compliance testing questioner.
• Should have good written and verbal communication.
• Working knowledge on MS Office tools, specifically MS Excel.
• Minimum of 1-2 years of experience in back office. Insurance, Retirement plan and Financial Institution experience preferred.
• Excellent written and verbal communication skills, Critical thinking, Analytical and problem-Solving skills, Willingness to work in shifts.