Process Specialist - Compliance Testing

Principal-Global-Services; Hyderabad; On-site; INR 400,000 - 620,000; Full time

Job summary

Principal Global Services in Hyderabad is seeking a detail-oriented specialist to support retirement filings and compliance testing. You will analyze transactions, review documentation, and work with mentors to improve processes while ensuring accuracy and regulatory alignment.

The role requires 2–4 years of back-office experience, strong communication skills, and a willingness to work from office. MS Excel proficiency is essential for daily tasks.

Qualifications

• 2–4 years of experience required.
• Experience in retirement domain and 5500 filings/compliance testing desired.
• Strong researching skills and attention to detail.
• Ability to manage client questions and assist with compliance testing questionnaires.
• Excellent written and verbal communication.
• Working knowledge of MS Office tools, especially MS Excel.
• 1–2 years back-office experience; insurance/retirement exposure preferred.
• Willingness to work in shifts.

Responsibilities

• Analyze details to determine action needed for processing transactions per IRS/DOL rules.
• Implement decision making, critical thinking and problem-solving to ensure efficient processing.
• Consult resources and mentors to perform daily tasks and suggest procedural improvements.
• Process work efficiently to meet production expectations and improve quality.
• Document work according to internal procedures and contracts.
• Maintain knowledge of record-keeping systems and processes.
• Improve personal effectiveness and contribute to team skill enhancement.
• Develop partnerships to increase ownership of work and sustain efficient processes.
• Adhere to compliance, information security, and regulatory requirements.
• Willingness to work from office.

Skills

Retirement filings

Compliance testing

Analytical thinking

Written communication

Tools

MS Excel

Job description

Responsibilities

• Analyse details to determine appropriate action needed in term of processing the transactions. Should have worked on several types of filing, testing in accordance with IRS/DOL rules and regulations.
• Implement decision making, logical/critical thinking and problem-solving techniques to ensure efficient processing.
• Consult available resources including technical documentation, updates, computer system application features, coworkers, and Mentors to perform daily task. Make suggestions for improvement in procedures/processes.
• Efficiently and effectively process work to meet or exceed production expectations.
• Perform assigned work accurately to meet or exceed quality expectations that results in increased client satisfaction and profitability for PFG.
• Follow internal procedures to properly document work on contracts.
• Maintain a comprehensive knowledge of our record keeping system and process.
• Improve personal effectiveness that positively impacts work environment and enhancement of skills.
• Develop partnerships among peers and those supported to increase ownership of work and sustain an efficient process.
• Compliance to PGS policies and Flexibility as per business needs
• Perform other job-related duties, other processes within the BU or special projects as required or as assigned by superior!
• Should be willing to work from office.
• Promote team development through shared knowledge and information with team members in working to resolve unusual or tricky situations.
• Adherence to Compliance, Information security, Internal and External statutory and regulatory requirements.

Qualifications

Required Years of Experience - 2 - 4 years of experience

• Candidate preferred with Retirement domain and 5500 filings/compliance Testing experience.
• Should have researching skills, eye to detail and knowledge about the retirement products.
• Should be able to manage client’s question and help them submit compliance testing questioner.
• Should have good written and verbal communication.
• Working knowledge on MS Office tools, specifically MS Excel.
• Minimum of 1-2 years of experience in back office. Insurance, Retirement plan and Financial Institution experience preferred.
• Excellent written and verbal communication skills, Critical thinking, Analytical and problem-Solving skills, Willingness to work in shifts.