Process Specialist - Compliance Testing

Principal Financial Group; Hyderabad; On-site; INR 350,000 - 550,000; Full time

Job summary

Principal Financial Group is seeking a detail-oriented back-office associate in Hyderabad to support retirement transaction processing and compliance testing. You will analyze filings, handle client inquiries, and ensure accurate documentation while collaborating with mentors and peers.

Ideal candidates have 2–4 years’ experience, strong MS Excel skills, and the ability to work in shifts. The role emphasizes accuracy, problem-solving, and adherence to regulatory requirements.

Qualifications

• 2–4 years of experience in related back-office roles.
• Retirement domain experience and 5500 filings/compliance testing preferred.
• Researching skills, eye for detail, knowledge of retirement products.
• Ability to handle client questions and assist with compliance testing questionnaires.
• Strong written and verbal communication skills.
• Proficient with MS Office tools, especially Excel.
• Experience in insurance, retirement plans, and financial institutions desirable.
• Willingness to work in shifts.

Responsibilities

• Analyze details to determine actions for processing transactions.
• Implement decision making and problem-solving to ensure efficient processing.
• Consult resources and colleagues to perform daily tasks and suggest improvements.
• Process work to meet or exceed production expectations.
• Document work in contracts following procedures.
• Maintain knowledge of record-keeping systems and processes.
• Promote team development and ownership of work.
• Adhere to compliance and information security requirements.
• Willingness to work from office.

Skills

Research skills

Attention to detail

Retirement domain knowledge

Verbal communication

Written communication

MS Excel

MS Office

Back office experience

Critical thinking

Analytical skills

Problem solving

Tools

MS Excel

MS Office

Job description

Responsibilities

• Analyse details to determine appropriate action needed in term of processing the transactions. Should have worked on several types of filing, testing in accordance with IRS/DOL rules and regulations.
• Implement decision making, logical/critical thinking and problem-solving techniques to ensure efficient processing.
• Consult available resources including technical documentation, updates, computer system application features, coworkers, and Mentors to perform daily task. Make suggestions for improvement in procedures/processes.
• Efficiently and effectively process work to meet or exceed production expectations.
• Perform assigned work accurately to meet or exceed quality expectations that results in increased client satisfaction and profitability for PFG.
• Follow internal procedures to properly document work on contracts.
• Maintain a comprehensive knowledge of our record keeping system and process.
• Improve personal effectiveness that positively impacts work environment and enhancement of skills.
• Develop partnerships among peers and those supported to increase ownership of work and sustain an efficient process.
• Compliance to PGS policies and Flexibility as per business needs
• Perform other job-related duties, other processes within the BU or special projects as required or as assigned by superior!
• Should be willing to work from office.
• Promote team development through shared knowledge and information with team members in working to resolve unusual or tricky situations.
• Adherence to Compliance, Information security, Internal and External statutory and regulatory requirements.

Qualifications

Required Years of Experience - 2 - 4 years of experience

• Candidate preferred with Retirement domain and 5500 filings/compliance Testing experience.
• Should have researching skills, eye to detail and knowledge about the retirement products.
• Should be able to manage client’s question and help them submit compliance testing questioner.
• Should have good written and verbal communication.
• Working knowledge on MS Office tools, specifically MS Excel.
• Minimum of 1-2 years of experience in back office. Insurance, Retirement plan and Financial Institution experience preferred.
• Excellent written and verbal communication skills, Critical thinking, Analytical and problem-Solving skills, Willingness to work in shifts.