Process Reengineering Specialist

Virtusa; Hyderabad, Chennai, Bengaluru; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Virtusa is seeking a seasoned Process Reengineering Specialist with 7+ years of experience to identify, analyze, and redesign business processes to boost productivity, efficiency, quality, and customer satisfaction.

The role emphasizes Lean, Six Sigma, Kaizen, BPM, and collaboration with cross‑functional teams, with responsibility for creating target operating models, SOPs, and KPIs, and integrating automation where applicable.

Qualifications

• 7+ years of experience in process reengineering, business analysis, or operational excellence.
• Proven experience in leading business transformation or process optimization projects.
• Strong knowledge of Lean, Six Sigma, Kaizen, and BPM methodologies.
• Hands-on experience with process mapping tools such as Microsoft Visio, ARIS, Lucidchart, Bizagi.
• Excellent analytical and problem-solving skills with a focus on operational efficiency.
• Strong project management and stakeholder management skills.
• Excellent verbal and written communication skills.

Responsibilities

• Analyze existing business processes across departments to identify inefficiencies and improvement opportunities.
• Lead and facilitate process reengineering initiatives that align with strategic business objectives.
• Use data-driven approaches to redesign and optimize end-to-end processes for cost, quality, and cycle time improvements.
• Collaborate with cross-functional teams to implement changes and ensure stakeholder buy-in.
• Design and document target operating models, new workflows, and SOPs.
• Develop KPIs and performance measurement systems to monitor and sustain improvements.
• Work closely with technology teams to integrate automation, ERP enhancements, or digital tools in redesigned processes.
• Lead workshops, root cause analysis sessions, and continuous improvement initiatives.
• Provide change management support to drive adoption of redesigned processes.

Skills

Lean

Six Sigma

Kaizen

BPM

Process mapping

Stakeholder management

Project management

Communication

Analytical skills

Tools

Microsoft Visio

ARIS

Lucidchart

Bizagi

Job description

Job Summary:

• We are seeking a seasoned Process Reengineering Specialist with 7+ years of experience in identifying, analyzing, and redesigning business processes to achieve dramatic improvements in productivity, efficiency, quality, and customer satisfaction.

• The ideal candidate will have a deep understanding of business process management, change management, and operational excellence frameworks like Lean, Six Sigma, and BPM.

Key Responsibilities:

• Analyze existing business processes across departments to identify inefficiencies and improvement opportunities.

• Lead and facilitate process reengineering initiatives that align with strategic business objectives.

• Use data-driven approaches to redesign and optimize end-to-end processes for cost, quality, and cycle time improvements.

• Collaborate with cross-functional teams to implement changes and ensure stakeholder buy-in.

• Design and document target operating models, new workflows, and SOPs.

• Develop KPIs and performance measurement systems to monitor and sustain improvements.

• Work closely with technology teams to integrate automation, ERP enhancements, or digital tools in redesigned processes.

• Lead workshops, root cause analysis sessions, and continuous improvement initiatives.

• Provide change management support to drive adoption of redesigned processes.

Required Skills & Experience:

• 7+ years of experience in process reengineering, business analysis, or operational excellence.

• Proven experience in leading business transformation or process optimization projects.

• Strong knowledge of Lean, Six Sigma, Kaizen, and BPM methodologies.

• Hands-on experience with process mapping tools such as:

• Microsoft Visio

• ARIS

• Lucidchart

• Bizagi

• Excellent analytical and problem-solving skills with a focus on operational efficiency.

• Strong project management and stakeholder management skills.

• Excellent verbal and written communication skills.