Process Expert

Maersk; Pune District; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Global exposure

Career growth

Innovation

Work‑life balance

Job summary

Maersk is looking for talented professionals to join our customer‑centric logistics teams in Pune. You will engage with customers and internal stakeholders, handle complex situations, and adapt to evolving operational needs.

A solid foundation in bookings, shipping, cargo handling, and air cargo operations is valued, along with a strong commitment to service quality and customer satisfaction.

Responsibilities

• Strong communication skills with the ability to engage effectively with customers and internal stakeholders
• Proven problem-solving abilities, including handling complex and high-pressure situations
• Flexible and adaptable approach to changing business and operational requirements
• Basic knowledge of bookings, shipping, logistics, cargo handling, and air cargo operations
• Solid customer service background with a focus on service quality and customer satisfaction

Job description

Key Responsibilities

• Strong communication skills with the ability to engage effectively with customers and internal stakeholders
• Proven problem‑solving abilities, including handling complex and high‑pressure situations
• Flexible and adaptable approach to changing business and operational requirements
• Basic knowledge of bookings, shipping, logistics, cargo handling, and air cargo operations
• Solid customer service background with a focus on service quality and customer satisfaction

What We Offer

• Impact: Be part of a team that directly contributes to global operations.
• Opportunity: Unlock professional and personal growth through diverse career pathways.
• Innovation: Work with a team that embraces technology and continuous improvement.
• Global Exposure: Collaborate across geographies and cultures.
• Work‑Life Balance: Flexible working arrangements to support your well‑being.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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