Process Excellence Manager

Xpressbees (BusyBees Logistics Solutions Pvt. Ltd.); Pune District; On-site; INR 1,800,000 - 2,500,000; Full time

Job summary

Xpressbees is seeking a Process Excellence professional to drive operational improvement, standardization and cost optimization across our 3PL operations in Pune. You will analyze warehousing, transportation and network processes, design scalable SOPs and lead cross‑functional projects to boost cost efficiency, service levels and customer experience.

The ideal candidate has 8–12 years in Process Excellence or logistics, strong analytical skills, and experience with Lean, Six Sigma or Kaizen.

Qualifications

• 8–12 years in Process Excellence, logistics or warehousing.
• Strong analytical and problem-solving abilities.
• Experience with Lean, Six Sigma or Kaizen methodologies.
• Ability to drive cross-functional projects end-to-end.
• Influence across multiple stakeholders without direct authority.
• Comfortable in a fast-paced, changing environment.

Responsibilities

• Analyze warehousing, transportation and network processes to identify gaps and bottlenecks.
• Design and implement new SOPs, operating models and process documents.
• Drive cost optimization, productivity improvements and asset utilization.
• Build business cases and evaluate impact from operational and financial perspectives.
• Develop dashboards and performance mechanisms to standardize operations.
• Lead continuous improvement initiatives across the 3PL network and track KPIs.

Job description

We are looking for a Process Excellence professional to drive operational improvement, process standardization and cost optimization across our 3PL operations.

The role will focus on understanding operational challenges, identifying improvement opportunities, designing scalable processes and driving cross-functional projects to improve cost, productivity, service levels and customer experience.

You will work closely with Operations, Business Finance, Technology, Product and Analytics teams to solve complex operational problems and build solutions that can be scaled across locations.

What You Will Do:

• Analyze existing 3PL processes across warehousing, transportation and supply chain operations to identify gaps, bottlenecks and opportunities for improvement.
• Design and implement new processes, operating models and SOPs to meet evolving business requirements.
• Drive initiatives around cost optimization, productivity improvement, resource utilization and operational efficiency.
• Evaluate utilization of key operational resources including manpower, vehicles, warehouse space and fixed assets.
• Identify opportunities for route optimization, capacity planning, network optimization and process redesign.
• Use operational and business data to identify root causes and develop data-driven solutions to improve key metrics such as cost, TAT, productivity, SLA adherence, breaches and customer experience.
• Develop and institutionalize SOPs, process documents, dashboards and performance mechanisms to standardize operations across locations.
• Build business cases and evaluate the impact of proposed process changes from both operational and financial perspectives.
• Identify recurring operational issues and develop preventive mechanisms rather than relying on short-term fixes.
• Drive continuous improvement initiatives across the 3PL network and track their impact against defined KPIs.
• Build implementation roadmaps and action plans aligned with business and annual operating plan (AOP) targets.

What You will Need -

• 8-12 years of experience in Process Excellence, Warehousing, Supply Chain, 3PL, Logistics, Consulting or Warehouse Management Strategy.
• Strong understanding of Warehouse Management, 3PL, logistics and supply chain operations, preferably across transportation and/or warehousing.
• Good understanding of process improvement, capacity planning, network planning, route optimization and resource optimization.
• Strong analytical and problem-solving skills with the ability to convert data into actionable business solutions.
• Exposure to Lean, Six Sigma, Kaizen or other continuous improvement methodologies is preferred.
• Strong project management skills with the ability to independently drive initiatives from problem definition to implementation.
• Ability to work with multiple stakeholders and influence teams without direct authority.
• Comfortable working in a fast-paced, dynamic environment where priorities can change quickly.
• Strong communication and presentation skills, with the ability to simplify complex operational problems for business stakeholders.
• Self-driven, structured and comfortable taking end-to-end ownership of projects.