Process Excellence

Kumaran Systems; Chennai; On-site; INR 600,000 - 1,100,000; Full time

Job summary

Kumaran Systems is seeking a detail-oriented Quality Executive to join the Process Excellence Team. You will support the implementation, monitoring, and continuous improvement of Quality Processes and Standards across delivery domains, ensuring compliance with organizational standards and client expectations.

You will conduct internal audits, maintain QMS portals, and assist in ISMS/CMMI/SOC 2 preparations while collaborating with project managers to close gaps and enhance dashboards using Power

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 3–4 years' experience implementing QMS and ISMS with audits.
• Strong SDLC and quality-model knowledge.
• Excellent written and spoken communication.
• Proficiency in MS Office; Power BI experience.
• Ability to work independently and in a team.
• Understanding of risk management and treatment plans.

Responsibilities

• Assist in implementing and maintaining quality processes/standards/frameworks across projects and delivery teams.
• Conduct internal audits and process compliance checks.
• Support documentation and reporting of process adherence and deviations.
• Collaborate with project managers to identify process gaps and suggest improvements.
• Maintain and update quality metrics dashboards and reports.
• Maintain QMS Portal and should have understanding about SEPG function.
• Conducting process training and ISMS awareness sessions.
• Assist in preparation for external audits and certifications (e.g., ISMS, CMMI, SOC 2).
• Ensure timely escalation of quality issues to the Quality Manager.

Skills

Communication

Documentation

SDLC knowledge

Teamwork

Independence

Risk management

Education

Bachelor's degree in CS/IT

Tools

Power BI

Jira

Confluence

MS Office

Job description

Job Description:

About Us

Kumaran Systems: Engineering Future-Ready Transformations Since 1992, Kumaran Systems has been helping enterprises bridge the past and the future, reimagining legacy systems and embracing AI-led possibilities. With over 34 years of delivery excellence, we specialise in re-engineering core applications, driving cloud transformation, and building automation-first, GenAI-enabled ecosystems across the Banking and Financial Services, Insurance, Telecom, and Automotive sectors. We help organisations not just upgrade their systems but reimagine what's possible.

Why Kumaran?

Job Summary

We are seeking a detail-oriented and proactive Quality Executive to join our Process Excellence Team. The candidate will support the implementation, monitoring, and continuous improvement of Quality Processes/Standards/Frameworks across delivery domains, ensuring compliance with organizational standards and client expectations.

Key Responsibilities

• Assist in implementing and maintaining quality processes/standards/frameworks across projects and delivery teams.


• Conduct internal audits and process compliance checks.


• Support documentation and reporting of process adherence and deviations.


• Collaborate with project managers to identify process gaps and suggest improvements.


• Maintain and update quality metrics dashboards and reports.


• Maintain QMS Portal and should have understanding about SEPG function.


• Conducting process training and ISMS awareness sessions.


• Assist in preparation for external audits and certifications (e.g., ISMS, CMMI, SOC 2).


• Ensure timely escalation of quality issues to the Quality Manager.

Requirements

Required Skills & Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.


• 3-4 years of experience in implementing QMS, ISMS and ensures process compliance through internal/external audits.


• Detailed understanding of software development lifecycle (SDLC) and quality models.


• Good communication, documentation and articulation skills.


• Proficiency in MS Office tools (Excel, Word, PowerPoint).


• Exposure/experience in Power BI for dashboard creation.


• Ability to work independently and collaboratively in a team environment.


• Ability to take up the challenges and find solution based approach.


• Good understanding on Risk Management approaches and its treatment plan.

Preferred Qualifications

• Implementation experience in ISMS 2022 and CMMI v3.0 frameworks.


• Experience with quality statistical tools and tools like Jira, Confluence, or similar platforms.


• Certification in ISO 27001:2022 Implementation / Internal Audit is mandatory.


• Certification in Other Quality Standards or Process Management is a plus.

Requirements: