Process Associate - Non Voice

Allegis Group; Bengaluru; On-site; INR 300,000 - 540,000; Full time

Job summary

Allegis Group in Bengaluru is seeking an experienced healthcare administrator to verify patients' insurance coverage and benefits, process enrollment and eligibility requests, and reverification of patient records.

You will handle incoming faxes, maintain accurate data entry and patient records, and coordinate prescription transfers with specialty pharmacies, while ensuring HIPAA compliance and SOP adherence.

Responsibilities

• Verify patients' insurance coverage and benefits.
• Process patient enrollment and eligibility requests.
• Perform reverification of patient records.
• Handle and document incoming faxes in tracking systems.
• Maintain accurate data entry and patient records.
• Coordinate prescription transfers with specialty pharmacies.
• Follow up with patients and healthcare providers.
• Resolve issues impacting patient access to therapies.
• Adhere to HIPAA guidelines and SOPs.
• Ensure accuracy while handling sensitive healthcare information.
• Support reimbursement and patient assistance programs.
• Meet productivity, quality, and compliance standards.

Job description

Role & responsibilities

• Verify patients' insurance coverage and benefits.
• Process patient enrollment and eligibility requests.
• Perform reverification of patient records.
• Handle and document incoming faxes in tracking systems.
• Maintain accurate data entry and patient records.
• Coordinate prescription transfers with specialty pharmacies.
• Follow up with patients and healthcare providers.
• Resolve issues impacting patient access to therapies.
• Adhere to HIPAA guidelines and SOPs.
• Ensure accuracy while handling sensitive healthcare information.
• Support reimbursement and patient assistance programs.
• Meet productivity, quality, and compliance standards.