Walk-in | Process Associate | Non Voice

Knack RCM; Mohali; On-site; INR 220,000 - 340,000; Full time

Job summary

Knack RCM in Mohali, India is seeking a back-office professional to support medical billing processes. The role focuses on claims adjudication, eligibility checks, and ensuring accurate documentation.

You will work with EHR systems and claims software, review medical records, and collaborate with internal teams to resolve complex claims efficiently. This is an entry-level role offering growth opportunities in healthcare operations.

Qualifications

• 0-2 years of experience in back office operations or related field (medical billing).
• Strong understanding of US healthcare regulations and insurance policies.
• Proficiency in non-voice process workflows, including electronic health record systems (EHRs) and claims management software.
• Excellent analytical skills for reviewing medical records and making informed decision-making.

Responsibilities

• Process claims adjudication, ensuring accuracy and efficiency.
• Verify patient eligibility, benefits, and provider information for claim processing.
• Review medical records to determine coverage decisions and resolve discrepancies.
• Collaborate with internal teams to resolve complex claim issues.
• Maintain accurate records of all interactions with clients and stakeholders.

Skills

Analytical skills

Attention to detail

Healthcare regulations

Tools

EHR systems

Claims software

Job description

Roles and Responsibilities

• Process claims adjudication, ensuring accuracy and efficiency.
  
• Verify patient eligibility, benefits, and provider information for claim processing.
  
• Review medical records to determine coverage decisions and resolve discrepancies.
  
• Collaborate with internal teams to resolve complex claim issues.
  
• Maintain accurate records of all interactions with clients and stakeholders.
  

Desired Candidate Profile

• 0-2 years of experience in back office operations or related field (medical billing).
  
• Strong understanding of US healthcare regulations and insurance policies.
  
• Proficiency in non-voice process workflows, including electronic health record systems (EHRs) and claims management software.
  
• Excellent analytical skills for reviewing medical records and making informed decision-making.