Process Associate Job in Indore at Hird

CollegeSearch; Indor; On-site; INR 300,000 - 520,000; Full time

Benefits offered by this job

5 days a week Transportation

Job summary

CollegeSearch in India seeks a Customer Support executive to handle international inbound calls for U.S. healthcare customers. You will understand concerns, provide appropriate resolutions, and document interactions accurately in the system.

The role requires clear, confident communication with international clients, strong typing and MS-Excel skills, and a proactive approach to customer support. Join a fast-paced team with 5 days workweek and transportation provided.

Qualifications

• Experience handling international inbound calls.
• Ability to understand customer concerns and provide resolutions.
• Strong typing and MS-Excel skills.
• Fluent spoken English for international customers.

Responsibilities

• Handle international inbound calls for U.S. healthcare.
• Understand customer concerns and provide appropriate resolutions.
• Communicate clearly and confidently with international customers.
• Document customer interactions accurately in the system.

Skills

Client Interaction

Typing

MS-Excel

English Proficiency (Spoken)

Customer Support

Customer Acquisition

Job description

About the Job

Key Responsibilities:

• Handle international inbound calls for U.S. healthcare.


• Understand customer concerns and provide appropriate resolutions.


• Communicate clearly and confidently with international customers.


• Document customer interactions accurately in the system.

Number of Openings

20 openings

Perks of this Jobs

5 days a week Transportation

Skills

Client Interaction, Typing, MS-Excel, English Proficiency (Spoken), Customer Support, Customer Acquisition