Process Associate, AMXL FC

Amazon; Bengaluru; On-site; INR 420,000 - 600,000; Full time

Job summary

Amazon Bengaluru operations are seeking a detail-oriented Associate to manage daily floor activities, allocate tasks and monitor associate productivity. You will ensure quality checks across inbound, outbound, and re-boxing processes to minimize defects and maintain SOP compliance.

You will track daily KPIs, collaborate with Area Managers for smooth operations, and resolve on-floor issues to guarantee timely dispatch and excellent customer service.

Qualifications

• 1+ years of Microsoft Office experience.
• Knowledge of Excel at an intermediate level (pivot tables, charts, lookups, formulas).
• High school diploma or equivalent.
• Bachelor's degree or equivalent.

Responsibilities

• Manage daily floor operations (inbound, outbound, and re-boxing).
• Allocate tasks and monitor associate productivity.
• Ensure quality checks and minimize defects.
• Follow and enforce SOP compliance.
• Track and report daily performance metrics (KPI).
• Coordinate with Area Managers for smooth operations.
• Resolve on-floor issues and ensure timely dispatch.

Skills

Excel proficiency

Education

High school diploma or equivalent

Bachelor's degree or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Amazon Operations primarily consist of Inventory planning & supply chain, warehouse management, transportation, 3P seller order fulfillment, customer returns & customer service. The tasks handled by operations have a direct impact on customer experience with Amazon.com. You will work with the Leadership team at to improve existing systems or processes or devise new ways and reduce defects to serve Amazon’s customers better. You will be required to analyze data, interact with cross functional teams, recommend and pilot improvements that will help us serve our customers better, in line with our goal to be the Earth’s Most Customer Centric Company.

Key job responsibilities

• Manage daily floor operations (inbound, outbound, and re-boxing)
• Allocate tasks and monitor associate productivity
• Ensure quality checks and minimize defects
• Follow and enforce SOP compliance
• Track and report daily performance metrics (KPI)
• Coordinate with Area Managers for smooth operations
• Resolve on-floor issues and ensure timely dispatch

Qualifications

• 1+ years of Microsoft Office (Word, Excel, and Outlook) experience
• 1+ years of Microsoft Office products and applications experience
• high school diploma or equivalent
• High school or equivalent
• Bachelor's degree or equivalent
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Our inclusive culture empower Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.