Process Associate AMXL 3P FC - North

Amazon; Patna; On-site; INR 180,000 - 300,000; Full time

Job summary

Amazon is hiring for an Operations role in India. You will work across inventory planning, warehouse management, transportation, and seller order fulfillment to support customer service efforts.

You will analyze data, collaborate with cross-functional teams, and implement improvements to reduce defects, aligning with Amazon’s mission to be the Earth’s Most Customer Centric Company.

Qualifications

• 1+ years of Microsoft Office products and applications experience.
• 1+ years of Microsoft Office (Word, Excel, and Outlook) experience.
• High school diploma or equivalent.

Responsibilities

• Manage daily floor operations (inbound, outbound, and re-boxing)
• Allocate tasks and monitor associate productivity
• Ensure quality checks and minimize defects
• Follow and enforce SOP compliance
• Track and report daily performance metrics (KPI)
• Coordinate with Area Managers for smooth operations
• Resolve on-floor issues and ensure timely dispatch

Skills

Microsoft Office

Excel

Education

High school diploma or equivalent

Job description

Job Description:

Amazon Operations primarily consist of Inventory planning & supply chain, warehouse management, transportation, 3P seller order fulfillment, customer returns & customer service. The tasks handled by operations have a direct impact on customer experience with Amazon.com. You will work with the Leadership team at to improve existing systems or processes or devise new ways and reduce defects to serve Amazon’s customers better. You will be required to analyze data, interact with cross functional teams, recommend and pilot improvements that will help us serve our customers better, in line with our goal to be the Earth’s Most Customer Centric Company.

Key job responsibilities

• Manage daily floor operations (inbound, outbound, and re-boxing)


• Allocate tasks and monitor associate productivity


• Ensure quality checks and minimize defects


• Follow and enforce SOP compliance


• Track and report daily performance metrics (KPI)


• Coordinate with Area Managers for smooth operations


• Resolve on-floor issues and ensure timely dispatch

Basic Qualifications

• 1+ years of Microsoft Office products and applications experience


• 1+ years of Microsoft Office (Word, Excel, and Outlook) experience


• high school diploma or equivalent


• High school or equivalent

Preferred Qualifications

• Bachelors degree in any field of study


• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Requirements: