Process Associate

A&C Solutions Pvt. Ltd.; Warangal; On-site; INR 200,000 - 320,000; Full time

Job summary

A&C Solutions Pvt. Ltd. in Hanamkonda, Telangana, India, is hiring for a Process Associate – CCTV Monitoring to oversee live feeds from US supermarket locations on-site. You will identify unusual activities, report incidents, and follow SOPs with discipline and attention to detail.

Ideal candidates have Intermediate or graduation, strong observation and communication skills, and the ability to prepare clear incident reports while staying alert through shifts and handovers.

Qualifications

• Minimum qualification: Intermediate (10+2) or any graduate; freshers may apply.
• Good observation skills and attention to detail.
• Good communication skills and the ability to prepare clear incident reports.
• Ability to remain alert, focused, and responsible during working hours.

Responsibilities

• Monitor live CCTV camera feeds from assigned US supermarket locations.
• Identify and report suspicious activities, security concerns, and unusual incidents.
• Observe store activities and follow established monitoring protocols and SOPs.
• Escalate incidents to the appropriate supervisor or designated contact when required.
• Maintain accurate incident logs, monitoring records, and shift reports.
• Ensure consistent attention to assigned camera feeds throughout the shift.
• Follow company policies, client instructions, data confidentiality requirements, and security procedures.
• Coordinate with team leaders and colleagues to ensure smooth operations and effective handovers between shifts.

Skills

Observation skills

Attention to detail

Communication skills

Discipline

Education

Intermediate (10+2) or Graduate

Job description

Job Title: Process Associate – CCTV Monitoring

Company: A&C Solutions Pvt. Ltd.

Location: Hanamkonda, Telangana, India

Employment Type: Full-time

Work Mode: On-site

About A&C Solutions Pvt. Ltd.

A&C Solutions Pvt. Ltd. is a service-oriented company providing CCTV monitoring, IT and technology support, digital marketing, content creation, content moderation, and real estate promotional services. We work with international clients, including businesses in the United States, delivering reliable monitoring and operational support.

We are looking for attentive, responsible, and motivated individuals to join our team as Process Associates – CCTV Monitoring and contribute to our US supermarket surveillance operations.

Job Description

As a CCTV Monitoring Process Associate, you will be responsible for monitoring live surveillance feeds from supermarket locations in the United States, identifying unusual activities, following established monitoring procedures, and reporting incidents promptly. The role requires strong observation skills, attention to detail, discipline, and the ability to work in a process-driven environment.

Key Responsibilities

• Monitor live CCTV camera feeds from assigned US supermarket locations.
• Identify and report suspicious activities, security concerns, and unusual incidents.
• Observe store activities and follow established monitoring protocols and standard operating procedures (SOPs).
• Escalate incidents to the appropriate supervisor or designated contact when required.
• Maintain accurate incident logs, monitoring records, and shift reports.
• Ensure consistent attention to assigned camera feeds throughout the shift.
• Follow company policies, client instructions, data confidentiality requirements, and security procedures.
• Coordinate with team leaders and colleagues to ensure smooth operations and effective handovers between shifts.

Eligibility Criteria

• Minimum qualification: Intermediate (10+2) or any graduate; freshers may apply.
• Good observation skills and attention to detail.
• Good communication skills and the ability to prepare clear incident reports.
• Ability to remain alert, focused, and responsible during working hours.