Process Associate

HNM Sourcing; Pune District; On-site; INR 300,000 - 420,000; Full time

Job summary

HNM Sourcing is hiring a Billing Associate based in Pune, India, to manage order-related tasks including customer account creation, payment validations and invoicing for customers. You will ensure accuracy and timely responses while maintaining professional communication.

The role involves receiving and entering billing activities, validating pricing sheets, building work instructions, and coordinating with international stakeholders to process task orders.

Qualifications

• Order management tasks including customer account creation, payment validations and invoices for customers.
• Receive and enter the billing activities.
• Validate pricing sheets or quotes for service requests.
• Identify and communicate opportunities for continuous process improvement.
• Maintain the billing task queue and ensure timely, complete responses to all inquiries.
• Co-ordinate with international stakeholders for task orders.

Responsibilities

• Order management tasks including customer account creation, payment validations and invoices for customers.
• Receive and enter the billing activities.
• Validate pricing sheets or quotes for service requests.
• Build Work Instructions.
• Identify opportunities for continuous process improvement.
• Coordinate with international stakeholders for task orders.

Job description

Job Description

• A billing associate is responsible for Order management tasks includes Customer account creation, payment validations and invoices for customers
• Receive and enter the billing activities
• Validating Pricing sheets or quotes etc for service requests
• Build Work Instructions
• Identify and communicate opportunities for continuous process improvement
• Maintain the billing task queue and ensure professional, timely, and complete responses to all inquiries
• Takes ownership and ensure tasks are completed on time with accuracy
• Detail oriented with excellent written and oral communications skills
• Co-ordinate with international stakeholders for task orders

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