Billing Analyst

Deluxe Media; Bengaluru; Hybrid; INR 300,000 - 420,000; Full time

Job summary

Deluxe Media in Bengaluru, India, seeks a Billing Associate to handle invoice processing and billing support across multiple systems, with SAP knowledge a plus.

You will manage daily deadlines, ensure invoices are generated on time, engage with customers, and update billing trackers while maintaining accuracy. The role requires a B.Com, 0-2 years billing experience, strong communication, MS Office skills, and flexibility around shifts.

Qualifications

• B.Com or higher is required.
• 0-2 years of billing experience.
• Entertainment/Media industry experience is a plus.

Responsibilities

• Meet daily deadlines for all workflows.
• Submit completed PO/WOs for invoicing; resolve issues promptly.
• Follow up on queries until resolved.
• Be the main contact for customers and build relationships.
• Update billing trackers to reflect current PO/WO status.
• Analyse and update reports promptly and accurately.
• Escalate process improvements to supervisors timely.
• Update SOPs regularly.
• Ensure 100% on-time, error-free delivery for clients.

Skills

Clear communication

Attention to detail

Logical thinking

Multi-tasking

Team collaboration

MS Office

Education

B.Com and above

Tools

MS Office

PowerPoint

Job description

Position Overview

Billing Associate : Role - requires a person with good knowledge in the Billing process, especially in Invoice Processing & billing support. Independently working on multiple billing systems and knowledge in SAP would be an added advantage.

Primary Responsibilities

• Complete the work assigned and ensure daily deadlines are met for all work flows.
• Ensure all completed PO/WOs are submitted for invoicing. If any issues then needs to be addressed to respective team on priority.
• Ensure to follow-up on queries until and unless they are resolved.
• Customer Engagement- Be the primary point of contact and build long term relationships with customers, both externally and internally.
• Updating of relevant billing trackers to know the current status of the PO/WOs received.
• Analyzing/updating of reports on a timely manner with accuracy
• Identifying the areas of improvement in the process or change, and escalating the same to supervisors in a timely manner.
• Ensure to update SOPs on regular basis.
• Ensuring 100% on-time error free delivery for all clients

Qualifications

a. Education B. Com and above

b. Experience 0-2 years of experience in billing.

Experience in entertainment/Media industry would be an added advantage.

c. Skills & Personal Attributes

• Clear & precise communication skills.
• Should have Eye for detail skill to attain error free work
• Logical thinking and should be able to see the big picture of the process
• Quick learner & should be flexible to work under changing environment
• Should be good at Multi tasking and work collaboratively with other teams to resolve the project related issues.
• Proficient in MS Office and PowerPoint
• Understanding of accounting and finance principles
• Ability to work well in high pressure situations in order to meet deadlines
• High energy, high ownership of work product and dedication and commitment to driving results
• Should be felixible with any shift timings
• He/she needs to be able to work autonomously.