Process Associate

MediSolution; Chennai District; On-site; INR 250,000 - 350,000; Full time

Job summary

Harris is hiring in Chennai for a role that reviews AI-generated medical document summaries for accuracy and alignment with client specifications. You will edit and format reports to exact templates, verify medical terminology and clinical details, and ensure the output supports underwriting decisions.

Fresh graduates in Life Sciences, Nursing, Pharmacy, or Paramedical fields are welcome. You will work in a collaborative team, meet tight TATs, and gain training in AI tools while contributing to

Qualifications

• Degree in Life Sciences, Nursing, Pharmacy, or Paramedical field; freshers eligible.
• Strong understanding of medical terminology and clinical documentation.
• High attention to detail with a focus on accuracy.
• Ability to work in a team and meet deadlines in a fast-paced environment.
• Excellent verbal and written communication; client-focused.

Responsibilities

• Review AI-generated medical summaries for accuracy.
• Cross-check summaries against client/underwriter specs before finalizing.
• Edit and format documents to match client templates.
• Verify terminology, diagnoses, and clinical details.
• Ensure final reports have minimal errors and meet turnaround time.
• Escalate ambiguous outputs to the team lead.
• Collaborate with QA and leads to resolve AI gaps.

Skills

Medical terminology

Teamwork

Verbal communication

Written communication

Client-focused

Deadline-oriented

AI tools awareness

Education

Life Sciences/Nursing/Pharmacy/Paramedical degree

Tools

AI tools

Job description

Responsibilities

• Review AI-generated summaries of medical documents for accuracy, completeness, and relevance.
• Cross-check the summary against the specific client/underwriter requirement specification before finalizing.
• Edit, correct, and format the document to match the exact client specification and template.
• Verify medical terminology, diagnoses, and clinical details are correctly interpreted and represented.
• Ensure zero/minimal errors in the final report - accuracy is a top priority.
• Understand underwriting context to ensure the summary supports underwriting decision-making needs.
• Deliver completed reports within the assigned turnaround time (TAT).
• Escalate ambiguous, incomplete, or inconsistent AI outputs to the appropriate team/lead.
• Maintain productivity and quality benchmarks set by the process.
• Collaborate with team members, QA, and leads to resolve recurring AI errors or gaps.

Requirements

• Degree in Life Sciences, Nursing, Pharmacy, or Paramedical field (freshers eligible).
• Strong understanding of, or aptitude for learning, medical terminology and clinical documentation.
• High attention to detail with a strong focus on accuracy.
• Ability to work effectively within a team environment.
• Excellent verbal and written communication skills.
• Professional, courteous, and client-focused approach.
• Ability to consistently meet deadlines/targets within a fast-paced environment.
• Willingness to work day shift.
• Basic familiarity with AI tools is a plus (training will be provided).

At Harris, we believe great people build great software. We offer an environment where employees are empowered to make a real impact, grow their skills, and shape their careers. Our teams enjoy a supportive, award-winning culture, a casual and collaborative workplace, and opportunities to learn from a diverse group of businesses and industries. We are financially strong and proudly part of Constellation Software Inc. (CSI), the largest software company in Canada, providing long-term stability alongside entrepreneurial autonomy. In addition to a competitive compensation and benefits package, we offer meaningful perks, flexibility, and - most importantly - a culture that values people, curiosity, and having fun while doing great work. Follow us on LinkedIn to learn more about our culture, values, and career opportunities.

Harris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Applicants who require a reasonable accommodation due to a disability may contact us by email at [e-mail]. Accommodation requests may be made at any time. This email address is dedicated solely to accommodation requests and cannot be used to inquire about application status.

Know Your Rights Poster EO 13496: Notification of Employee Rights under Federal Labor Laws Our commitment to fair and equitable hiring. As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role. This technology supports efficiency and consistency in the early stages, but it never replaces human judgement. All subsequent evaluations and final hiring decisions are made by our recruitment professionals. AI does not make final hiring decisions.