Process Associate

Digitel Media LLP; Ahmedabad District; Presencial; INR 167.000 - 223.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Incentives

Fixed Weekends Off

Career Growth

Supportive Work Environment

Descripción de la vacante

Digitel Media LLP is hiring for Associate and Senior Associate roles in an International Voice Process supporting a US campaign from Ahmedabad. The position offers night shifts (7:00 PM–5:00 AM) with weekends off and on-site work at S.G Highway location.

Education required is Undergraduate or Graduate, with freshers welcome and training provided. The role focuses on lead generation and customer support for US-based clients, with competitive salary and incentives, comprehensive health benefits,

Formación

• Excellent communication skills in English (verbal and written).
• Willingness to work US night shift hours (7:00 PM–5:00 AM).
• Open to relocation to Ahmedabad, Gujarat.
• Freshers welcome; training provided.
• On-site position based in Ahmedabad.

Responsabilidades

• Engage with US-based clients through inbound and outbound calls for lead generation and customer support.
• Build rapport and maintain excellent communication with customers to provide the best service experience.
• Meet and exceed performance targets, ensuring a high level of customer satisfaction.
• Contribute to team goals in a fast-paced, rewarding environment.

Conocimientos

Excellent Communication

US Shift Hours

Relocation Open

Freshers Welcome

On-Site Presence

Educación

Undergraduate/ Graduate

Descripción del empleo

Job Description

We are Hiring an Associate & Sr. Associate for an International BPO for a US Campaign for Lead Generation.

Salary

15000-20000 + Attractive Incentives, Best in the industries

Designation

Associate & Senior Associate (International Voice Process)

Shift

Night Shift

Shift Timing

7 PM to 5 AM (Sat & Sun Fixed off)

Location

S.G Highway, Ahmedabad, Gujarat -380054

Education

Undergraduate/ Graduate

Employment Type

Full Time, Permanent-0nsite

About Us

Join our vibrant team at Digital Media LLP, a leading company specializing in providing high-quality customer support services. We are looking for dedicated and enthusiastic individuals to fill the role of US Voice Support Executive for our night shift operations. If you're willing to relocate to Ahmedabad and are comfortable with the US shift timings, we want to hear from you!

Key Responsibilities

• Engage with US-based clients through inbound and outbound calls for lead generation and customer support.
• Build rapport and maintain excellent communication with customers to provide the best service experience.
• Meet and exceed performance targets, ensuring a high level of customer satisfaction.
• Contribute to team goals in a fast-paced, rewarding environment.

What We Offer

• Competitive Salary: ₹15,000 - ₹20,000 per month based on experience.
• Attractive Incentives: Performance bonuses.
• Health Benefits: Comprehensive health insurance coverage (Best in Industry!).
• Fixed Weekends Off: Enjoy Saturdays and Sundays off for a better work-life balance.
• Career Growth: Opportunities for promotion and career advancement within the company.
• Supportive Work Environment: A dynamic and energetic team that fosters professional growth and teamwork.

Who We're Looking For

• Excellent Communication Skills: Strong verbal and written English communication skills are essential.
• Comfortable with US Shift Hours: Must be willing to work night shifts from 7:00 PM – 5:00 AM (US Shift).
• Open to Relocation: Applicants must be willing to relocate to Ahmedabad, Gujarat.
• Freshers Welcome: Previous customer service experience is a plus, but not required—training will be provided.
• Ability to Work On-Site: This is an on-site position based in Ahmedabad.

Why You Should Apply

• Attractive Salary & Incentives: Competitive base salary plus performance-based rewards.
• Work-Life Balance: Fixed night shifts with weekends off.
• Health & Wellness: Comprehensive health insurance for peace of mind.
• Opportunity for Career Growth: We promote from within and offer a clear growth path.