PRO Executive

Drlogy; Hanspura; On-site; INR 300,000 - 500,000; Full time

Job summary

Drlogy is seeking a Dynamic PRO Executive to manage patient relations, public communication, and brand representation. The ideal candidate will have skills in customer service, relationship management, and healthcare service promotion.

You will handle patient inquiries, coordinate with doctors, and ensure high standards of patient satisfaction while supporting marketing initiatives and hospital growth.

Qualifications

• Experience in managing patient relations and customer service activities.
• Ability to coordinate effectively with healthcare professionals and departments.
• Strong skills in resolving patient concerns and promoting services.

Responsibilities

• Manage patient relations and customer service activities.
• Handle patient inquiries and service-related communications.
• Coordinate with doctors and hospital departments effectively.
• Build relationships with referral doctors and healthcare partners.
• Assist patients and visitors with hospital services.
• Resolve patient concerns and feedback professionally.
• Promote hospital services and healthcare programs.
• Support marketing and outreach initiatives.
• Maintain communication records and reports accurately.
• Organize health camps and awareness programs.
• Ensure high standards of patient satisfaction.
• Coordinate VIP patient and corporate client services.
• Participate in hospital branding and promotional activities.
• Contribute to hospital growth and reputation management.

Skills

Customer service

Relationship management

Communication

Healthcare service promotion

Job description

Dynamic PRO Executive responsible for managing patient relations, public communication, referral coordination, and hospital brand representation. Skilled in customer service, relationship management, communication, and healthcare service promotion.

• Manage patient relations and customer service activities.
• Handle patient inquiries and service-related communications.
• Coordinate with doctors and hospital departments effectively.
• Build relationships with referral doctors and healthcare partners.
• Assist patients and visitors with hospital services.
• Resolve patient concerns and feedback professionally.
• Promote hospital services and healthcare programs.
• Support marketing and outreach initiatives.
• Maintain communication records and reports accurately.
• Organize health camps and awareness programs.
• Ensure high standards of patient satisfaction.
• Coordinate VIP patient and corporate client services.
• Participate in hospital branding and promotional activities.
• Contribute to hospital growth and reputation management.