Principal Technical Architect

Cognizant; Hyderabad; Hybrid; INR 1,200,000 - 1,800,000; Full time

Job summary

Cognizant is hiring a Salesforce OmniStudio Developer to design, develop, and implement industry-specific digital solutions on the Salesforce platform using OmniStudio components. The candidate should have hands-on experience in building guided user experiences, business process automation, and system integrations using OmniStudio tools.

Key responsibilities include designing and developing with OmniScripts, FlexCards, Integration Procedures, and DataRaptors; building LWC, Apex, Triggers;

Qualifications

• Hands-on experience in Salesforce OmniStudio development.
• Experience with OmniScripts, FlexCards, Integration Procedures, DataRaptors.
• Strong Salesforce development skills: Apex, Triggers, SOQL/SOSL, LWC.
• Experience in Sales Cloud and Service Cloud; knowledge of security model and permission sets.
• Experience in API integrations and DevOps practices; SDLC/Agile.

Responsibilities

• Design and develop solutions using Salesforce OmniStudio components including OmniScripts, FlexCards, Integration Procedures, and DataRaptors.
• Configure and customize Salesforce applications based on business requirements.
• Develop Lightning Web Components (LWC), Apex classes, Triggers, and custom Salesforce solutions.
• Build scalable and reusable OmniStudio components for customer-facing and internal applications.
• Integrate Salesforce with external applications using REST/SOAP APIs.
• Collaborate with business stakeholders, architects, and cross-functional teams to deliver high-quality solutions.
• Perform unit testing, debugging, and deployment activities.
• Optimize application performance and ensure adherence to Salesforce best practices.
• Participate in Agile ceremonies and support production releases.

Skills

Salesforce OmniStudio

OmniScripts

FlexCards

Integration Procedures

DataRaptors

Apex

SOQL/SOSL

LWC

APIs integration

Tools

Copado

Gearset

Azure DevOps

Job description

CXCRM Recruitment

Dear Candidate
Greetings from Cognizant!!

Cognizant is Hiring - Salesforce Omnistudio Developers & Lead Developers!

Please find the job description below

Experience:4 to 12 years

Location:All CTS Location (3 days office, Hybrid mode)

Notice Period:Immediate to 90 days

Job Summary

We are seeking a skilled Salesforce OmniStudio Developer to design, develop, and implement industry-specific digital solutions on the Salesforce platform using OmniStudio components. The ideal candidate should have hands‑on experience in building guided user experiences, business process automation, and system integrations using OmniStudio tools.

Key Responsibilities

• Design and develop solutions using Salesforce OmniStudio components including OmniScripts, FlexCards, Integration Procedures, and DataRaptors.
• Configure and customize Salesforce applications based on business requirements.
• Develop Lightning Web Components (LWC), Apex classes, Triggers, and custom Salesforce solutions.
• Build scalable and reusable OmniStudio components for customer-facing and internal applications.
• Integrate Salesforce with external applications using REST/SOAP APIs.
• Collaborate with business stakeholders, architects, and cross-functional teams to deliver high-quality solutions.
• Perform unit testing, debugging, and deployment activities.
• Optimize application performance and ensure adherence to Salesforce best practices.
• Participate in Agile ceremonies and support production releases.

Required Skills

• Strong experience in Salesforce OmniStudio Development.
• Hands-on expertise in:
  • OmniScripts
  • FlexCards
  • Integration Procedures
  • DataRaptors
  • Calculation Procedures (preferred)
• Strong Salesforce development skills in:
  • Apex
  • Triggers
  • SOQL/SOSL
  • Lightning Web Components (LWC)
• Experience with Salesforce Sales Cloud and Service Cloud.
• Knowledge of Salesforce security model, sharing rules, profiles, and permission sets.
• Experience in API integrations and middleware platforms.
• Understanding of SDLC, Agile, and DevOps practices.

Preferred Skills

• Experience with Communications, Media, Insurance, Healthcare, or Financial Services Cloud implementations.
• Knowledge of Salesforce Industries (Vlocity).
• Experience with DevOps tools such as Copado, Gearset, or Azure DevOps.
• Familiarity with Salesforce Data Cloud and Agentforce.