SFDC Omnistudio

Commergence; India; Sur place; INR 1 200 000 - 1 800 000; Plein temps

Résumé du poste

Commergence is seeking a skilled Salesforce OmniStudio specialist to design and deploy scalable OmniStudio solutions across Salesforce Clouds. You will translate complex business needs into automated low-code processes using OmniStudio tools and collaborate with stakeholders to map customer journeys and build dynamic UIs.

The role involves integrating OmniStudio with ERP and external systems, optimizing performance, and supporting QA/UAT plus post-go-live stabilization with training materials.

Qualifications

• Must have Salesforce OmniStudio expertise.
• Experience translating business requirements into OmniStudio solutions.
• Familiarity with integrations and APIs.
• Salesforce Cloud experience preferred.

Responsabilités

• Design OmniStudio solutions across Salesforce Clouds.
• Translate business requirements into low-code automations.
• Collaborate with stakeholders on customer journeys and intuitive UIs.
• Integrate OmniStudio with external systems (ERP, REST/SOAP APIs).
• Support QA/UAT and post-go-live stabilization.

Connaissances

Salesforce OmniStudio

OmniScript

DataRaptor

FlexCards

Integration Procedures

Apex

SOQL

REST APIs

SOAP APIs

Service Cloud

Experience Cloud

MuleSoft

Heroku

OmniStudio Cert

Description du poste

• Design, configure, and deploy scalable OmniStudio solutions—integrating OmniScript, FlexCards, and DataRaptor across Salesforce Clouds.
• Translate complex business requirements into automated, low-code processes using OmniStudio orchestration tools.
• Collaborate with stakeholders to map customer journeys and build intuitive, dynamic UIs using FlexCards and Interaction Studios.
• Integrate OmniStudio with external systems (ERP, legacy databases, REST/SOAP APIs) using Integration Procedures and APIs.
• Optimize performance and maintainability of OmniStudio components through best practices, reusable templates, and documentation.
• Support QA, UAT, and post-go-live stabilization—resolving defects and enhancing user adoption via training and support materials.

Role & Responsibilities

• Design, configure, and deploy scalable OmniStudio solutions—integrating OmniScript, FlexCards, and DataRaptor across Salesforce Clouds.
• Translate complex business requirements into automated, low-code processes using OmniStudio orchestration tools.
• Collaborate with stakeholders to map customer journeys and build intuitive, dynamic UIs using FlexCards and Interaction Studios.
• Integrate OmniStudio with external systems (ERP, legacy databases, REST/SOAP APIs) using Integration Procedures and APIs.
• Optimize performance and maintainability of OmniStudio components through best practices, reusable templates, and documentation.
• Support QA, UAT, and post-go-live stabilization—resolving defects and enhancing user adoption via training and support materials.

Skills & Qualifications

• Must-Have
• Salesforce OmniStudio
• OmniScript
• DataRaptor
• FlexCards
• Integration Procedures
• Apex (basic)
• SOQL
• REST/SOAP APIs
• Preferred
• Experience with Salesforce Service Cloud or Experience Cloud
• Familiarity with MuleSoft or Heroku for advanced integrations
• Salesforce Certified OmniStudio Consultant (or in progress)

Skills: sfdc omnistudio,cloud,salesforce