Principal Specialist Procurement

Randstad Nederland; Hyderabad; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Randstad Enterprise (RE) seeks a Services Procurement 360 (SP360) SOW Management Specialist to support client SOW spend, sourcing, contracting, managing, and remittance processing of services contracts. You will partner with client SOW owners to lead RFPs and negotiation events on their behalf, and provide project oversight for supplier invoice administration.

You will work with RE’s client-facing teams to service clients in a high-quality, cost-effective manner, supporting a variety of service

Qualifications

• Procurement/commercial experience with client-facing responsibilities.
• Ability to lead RFPs and negotiate terms with suppliers.
• Experience using VMS and procurement technologies.

Responsibilities

• Develop partnering relationships with the client’s SOW business owners.
• Act as sourcing agent and negotiator for SOW contracts.
• Process requisition activity via VMS and related tools.
• Provide SOP training to suppliers and clients.
• Produce standard program reporting and ad hoc requests.
• Maintain proactive relationships with SOW owners and stakeholders.

Skills

SOW management

Negotiation

Vendor management

Analytical thinking

Effective communication

Education

Bachelor's degree

Tools

MS Office

Vendor Management System

Job description

Job Description:

Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work.

We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change.

At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally.

We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust.

Randstad Enterprise (RE) wishes to become the undisputed market leader in services procurement/SOW management. To support this ambition RE has invested in a Global Services Procurement Center of Excellence (COE) and created a new and innovative SOW Management Framework called Services Procurement 360 (SP360).

The Services Procurement (SOW Management) Specialist assists the client’s SOW business owners with sourcing, contracting, managing, and remittance processing of services contracts. You will partner with the client’s SOW business owners to lead Request for Proposals (RFPs) and negotiation events on their behalf, and provide project oversight with regard to supplier invoice administration and settlement.

You will work with RE’s client facing team(s) to service clients in a high-quality, cost-effective manner. You may be dedicated to a single services procurement/SOW management program, or you may support multiple clients and work locations. You will support a variety of services spend categories.

Given the importance and specialist nature of your remit you will have a dual reporting line. Organizationally you will report into the Global Services Procurement Practice but from a day-to-day perspective you will report into client operational leadership. This dual reporting model will ensure that client programs benefit from, and adhere to, the best practices defined by RSR’s services procurement center of excellence as well as ensuring that they receive a seamless operational experience.

key performance indicators

• To be reviewed frequently with Operational Leadership

key stakeholders

• Client procurement stakeholders
• Operational delivery leaders
• Suppliers

your responsibilities

• Develop partnering relationships with the client’s SOW business owner community and become well versed in the historical and projected buying needs of the departments supported by the MSP team.
• Act as a sourcing agent, mediator, negotiator, and SOW author on behalf of the client’s SOW business owners project buyer’s behalf to support the client’s competitive bidding process(es). You will operate as an extension of the clients procurement team and be fully aligned to their prevailing category and supplier strategies.
• Process all procurement requisition activity through the use of a Vendor Management System (VMS) and any related procurement technologies which may be specific to an individual client program.
• Develop appropriate competency knowledge of the program’s SOW services supplier community to assist with sourcing recommendations.
• Perform analysis to include cost savings reporting and other quality or efficiency data to help improve operational processes.
• Evaluate SOW agreement terms for best practice quality, conformity and compliance against client required contractual language and agreement structure; elevate deviations for client approvals / decision making.
• Provide program related Standard Operating Procedures (SOP) training and updates to supplier and client SOW business owners on a regular basis to ensure understanding and compliance.
• Communicate program procedural changes and updates to program suppliers and client users in a timely manner.
• Confirm suppliers appropriately manage their employee on-boarding, employee relations issues, and off-boarding activities.
• Provide and analyse standard program reporting to the client’s SOW business owners, procurement professionals and program stakeholders, to include the support of ad hoc report requests as required.
• Establish and maintain a proactive, positive working relationship with SOW business owners through regular phone and in-person contact (site visits may be occasionally required) within assigned market area / service category.
• Support the Operational Leadership of RE’s MSP programs in ensuring financial goals and objectives are met or exceeded as well as full compliance on all Randstad policies and procedures.
• Participate in special projects and performs other duties as assigned.

job requirements

education

• University/Postgraduate or equivalent professional & intellectual ability.
• Demonstrable procurement/commercial experience and a career track record measured by customer satisfaction, increased responsibilities, and working relationships with colleagues and management.

experience

• Skilled in communicating effectively verbally and in writing, both in one-on-one and in group presentation settings with various levels of professionals both internal and external.
• Ability to establish and maintain effective working relationships.
• Ability to represent the organization professionally and effectively as required.
• Ability to perform accurately in a detailed environment while being able to effectively prioritise, organise and perform multiple work assignments simultaneously.
• Ability to self-manage workload, set target dates, meet deadlines, follow processes, and develop and implement project road maps to achieve optimum results.
• Ability to demonstrate high-level customer service to internal and external clients.
• Ability to effectively influence others at various levels within the organisation and who represents clients.
• Ability to negotiate pricing and delivery terms with services supplier firms.
• Knowledge of and the ability to utilise best practices in purchasing, procurement, and client negotiation.
• Knowledge of and the ability to effectively utilise accounts payable, purchase order, and Vendor Management Systems and tools.
• Proficient with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.

knowledge

• Affinity with different HR/staffing/talent models.
• Digital fluency with Google or Microsoft platforms e.g. sheets, excel, slides etc.

additional requirements

• The role needs to be able to work during a client-specified timezone