Principal Product Manager – Experiences Tribe

usemultiplier.com; Delhi; Remote; INR 3,500,000 - 5,500,000; Full time

Job summary

Multiplier is seeking a Principal Product Manager for Experiences Tribe to own onboarding, time & attendance, expenses, and payroll-related surfaces across our global platform.

You will shape strategy, run experiments with customers, collaborate across design, engineering, payroll, and compliance, and drive impact for users in 150+ countries within a distributed, remote-first team.

Qualifications

• 10+ years in product management, with scale-up or high-growth experience.
• Background in HRMS, payroll, fintech or data-heavy domains is preferred but not required.
• Ability to go deep into a domain, build customer empathy, and identify high-leverage problems.

Responsibilities

• Own strategy and outcomes for a significant pillar within the Experiences Tribe.
• Build deep customer empathy through direct exposure and customer conversations.
• Run rapid experiments, ship lightweight solutions, and iterate from real signals.
• Operate entrepreneurially with minimal hand-holding in ambiguity.
• Define measurable impact upfront and track progress against it.
• Collaborate across design, engineering, payroll, compliance, and GTM to ship.
• Translate customer signals into prioritized, evidence-backed tradeoffs.

Skills

Product management

Stakeholder management

Cross-functional leadership

Customer empathy

Experimentation

Strategic thinking

Job description

Principal Product Manager – Experiences Tribe

About Us

The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress at scale. Multiplier is at the forefront of this change.

We're building a world without limits, where ambitious businesses of any size can look beyond borders to build their global dream teams.

We empower companies with the tools and support to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly, with no legal entities required. By simplifying global hiring, we're creating a level playing field where businesses and individuals can compete, grow, and succeed, regardless of geography.

We believe talent knows no borders, and we've built the platform that proves it. Our world-class EOR, COR, and Global Payroll products help businesses worldwide, from startups to enterprises, seize the global hiring opportunity. Backed by Sequoia, DST, and Tiger Global, led by industry experts, and scaling fast, we're looking for brilliant, like-minded people to join us.

The future is borderless. Let's build it together.

About the Role

The Experiences Tribe owns the product surfaces that carry every member and customer through their lifecycle on Multiplier: onboarding, time & attendance, expenses, offboarding, and the core product experience that ties them together. This work sits directly upstream of payroll: the accuracy and speed of what happens here determines whether Global Payroll runs clean across 150+ countries.

We're looking for a Principal Product Manager to take ownership of a significant pillar of work within this tribe, operating with the scope and judgment of a product leader while staying close enough to the detail to unblock real customer issues week to week.

What You Will Be Doing

Your mission is to go deep into a critical product surface, whether that's onboarding, time & attendance, expenses, or a Clarity workstream, and drive outsized impact for customers and members through sharp strategy, fast execution, and relentless customer empathy.

You will:

• Own strategy and outcomes for a significant pillar of work within the Experiences Tribe, going deep enough in the domain to spot the highest-leverage problems yourself.
• Build deep customer empathy through direct exposure (calls, tickets, Gong, sales conversations) and use it to separate real problems from noise.
• Move fast: run rapid experiments with customers, ship lightweight solutions, and iterate based on real signal rather than waiting for a perfect plan.
• Operate entrepreneurially, scoping and driving initiatives with minimal hand-holding, comfortable making calls in ambiguity and course-correcting quickly.
• Define what impact looks like for your area up front, instrument it, and hold yourself and the team accountable to it.
• Work cross-functionally and across time zones with design, engineering, payroll, compliance, and go-to-market teams to get things shipped.
• Translate voice-of-customer signal into a ranked, evidence-backed set of priorities, and defend those tradeoffs clearly with data.
• Balance deep, focused execution in your domain with high-priority client escalations in a fast-paced, remote-first environment.

What We Are Looking For

• 10+ years in product management, including several years owning meaningful outcomes in a fast-paced scale-up or high-growth environment.
• A background in HRMS, payroll, fintech, or another regulated / data-heavy domain is preferred but not required.
• Demonstrated ability to go deep into a domain quickly, build genuine customer empathy, and use it to find the highest-leverage problems.
• An entrepreneurial operator: comfortable scoping ambiguous problems, running fast experiments, and shipping without waiting for perfect information.
• A track record of defining and measuring impact, not just shipping features, able to show what changed for customers and the business.
• Strong cross-functional collaboration skills, with experience working effectively across time zones and distributed teams.
• Strong operational and negotiation skills, with experience managing stakeholders across engineering, design, compliance, legal, and operations.
• Excellent written and verbal communication; able to make complex tradeoffs simple enough for fast, confident decision-making.
• Comfortable working independently and autonomously in a distributed, remote-first team, while balancing focused domain work with urgent client escalations.