Principal Presales Solution Architect - Digital Workplace

Unisys; India; Remote; INR 2,500,000 - 5,000,000; Full time

Job summary

Unisys is seeking a presales solution architect for End User Managed Services/Digital Workplace Services in India. You will gather requirements, craft pricing strategies, and develop client proposals with architecture and benefits.

The role involves solution reviews, client meetings, and contract negotiations, with emphasis on cost/benefit analysis and risk assessment. You will lead design reviews, create SoWs, and collaborate with stakeholders to win opportunities.

Qualifications

• Bachelor’s degree in business, finance, or technology or equivalent.
• Strong English language skills are mandatory.
• 8+ years’ experience in End User Managed Services/Digital Workplace Services with 2-3 years presales solution architect experience preferred.
• Has a good understanding of competitive landscape, products and/or services.
• Excellent communication, analytical and troubleshooting skills.
• Experience in pre-sales solution design for end user services, proposal development, design review & design trade off decisions, winning theme development, and presentation skills.
• Experience developing cost/benefit analysis and determining the risk associated with a given solution.

Responsibilities

• Gather and analyse client requirements (RFI/ RFP/ RFQ) and volumetrics (locations, SLA’s, contacts and events count, AHT, ToT, etc.).
• Set solution and pricing strategy, develop effort and cost estimates including assumptions, risk and contingency approach.
• Develop client facing proposals including service overview, architecture, description and benefits/outcomes.
• Lead solution reviews and obtain approvals from key stakeholders prior to submission.
• Participate in client meetings (presentations, workshops) and contract negotiations.
• Develop client SoW.

Skills

English language

Communication

Analytical skills

Troubleshooting

Competitive landscape

Pre-sales design

Cost-benefit analysis

Proposal development

Design trade-offs

Presentation skills

Education

Bachelor’s degree in business/finance/technology

Job description

What success looks like in this role:

Gather and analyse client requirements (RFI/ RFP/RFQ) and volumetrics (e.g. locations, SLA’s, contacts and events count, AHT, ToT, etc,). Set solution and pricing strategy, work independently to develop effort and cost estimates including assumptions, risk and contingency approach. Develop client facing proposals including service overview, technology architecture, detailed service description and client benefits/ outcomes. Lead the solution reviews and obtain approvals from key stakeholders prior to submission. Participates to client facing meetings (solution presentation, solution workshops) and contract negotiations, develop client SoW

You will be successful in this role if you have:

• Bachelor’s degree in business, finance, or technology or equivalent
• Strong English language skills are mandatory
• 8+ years’ experience in End User Managed Services/ Digital Workplace Services (e.g. End User Service Desk, Field Services and Supply Chain, End User Device Management, Productivity and Collaboration) with 2-3 years presales solution architect experience preferred
• Has a good understanding of competitive landscape, products and/or services
• Excellent communication, analytical and troubleshooting skills
• Experience in pre-sales solution design for end user services, proposal development, design review & design trade off decisions, winning theme development, and presentation skills
• Experience developing cost/benefit analysis and determining the risk associated with a given solution

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [e-mail]. US job seekers can find more information about Unisys’ EEO commitment here. Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys.com and follow us on LinkedIn. https://www.unisys.com/unisys-legal/recruiting Notice for U.S. Applicants: Unisys is an Equal Opportunity Employer – Minorities/ Females/ Veterans/ Individuals with Disabilities/ Sexual Orientation/ Gender Identity